Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Team Hyundai
Ballwin, MO
2,884 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,884 reviews
May 02, 2017
Quick, terrific service Rich was uber friendly, got the deal done quickly, and got me the ammenties I wanted on my pre-owned vehicle. I would highly recommend this dealer! Rich was uber friendly, got the deal done quickly, and got me the ammenties I wanted on my pre-owned vehicle. I would highly recommend this dealer! More
by Doglover7
Employees Worked With
Rich Pfuhl
May 02, 2017
Dean Team I thought the price for the car and trade in value were fair. I would work with Frank in the future. I am satified with the transaction. I thought the price for the car and trade in value were fair. I would work with Frank in the future. I am satified with the transaction. More
by john.maher19
Verified CustomerEmployees Worked With
May 01, 2017
Honest and Fair I was extremely impressed with my overall experience, but Brad was the perfect salesman! He never made me feel pressured or locked into a deal that I I was extremely impressed with my overall experience, but Brad was the perfect salesman! He never made me feel pressured or locked into a deal that I was uncomfortable with.He presented all the information to me about the car, the warranties, and a ton of other necessary information. Most of all, everything was done in a timely manner! More
by kwein
Employees Worked With
Richard Martin, Brad Joniak
April 30, 2017
Frank was amazing to deal with! This was my first time buying a car for myself, let alone, a Hyundai. Frank was great! Unlike other dealerships, I didn't feel like I was being pressu This was my first time buying a car for myself, let alone, a Hyundai. Frank was great! Unlike other dealerships, I didn't feel like I was being pressured to buy one of their cars, I just felt as though I was being informed of what Hyundai could do for me. Frank was very helpful and made sure I had everything I wanted when buying my new car. If you go to Deam Team Hyundai, ask for Frank! You'll get the best experience! More
by kbecker89
Employees Worked With
April 30, 2017
Your Time is Respected Our sales person was Frank Povis. Frank was extremely knowledgeable about the Elantra. He spent the time helping us set up the bluetooth and apple pla Our sales person was Frank Povis. Frank was extremely knowledgeable about the Elantra. He spent the time helping us set up the bluetooth and apple play in our new car. It was raining the day that we purchased our car he said please schedule some time next week so we can fully detail your new car. e We told Frank that we had a limited amount of time to spend on the process of completing a purchase. We did not want to wait for the sales manager to accept the deal or wait for the finance manager to get our financing in place. We had sent over our FICO scores over before coming into the dealership for a test drive. Frank respected our wishes we returned from our test drive at 10:30 am we were leaving the dealership at 12:30 pm with a brand new car and all of the paperwork completed. More
by 1st Hyundai
Employees Worked With
April 30, 2017
Amazing experience, friendly and helpful staff With all of the amazing things being said about Hyundai, I was excited to explore but always nervous buying a new car. Walking into Dean Team was ins With all of the amazing things being said about Hyundai, I was excited to explore but always nervous buying a new car. Walking into Dean Team was instantly comfortable when Andy met me at the door and put my worries to rest. He highlighted the benefits of the Elantra, showed me details and then let the car speak for itself on a test drive. I've never had such a comfortable experience at a dealership. I will continue to sing the praises of Dean Team- professional with a personal touch that made the difference. More
by Sara
April 30, 2017
Reed was very helpful in the 2nd purchase of our son's car Reed made everything very easy. We bought 2 cars within a month of each other. Process very easy both times. Richard Martin was helpful too. Reed made everything very easy. We bought 2 cars within a month of each other. Process very easy both times. Richard Martin was helpful too. More
by SHERYL HESSLER
Employees Worked With
Reed Raleigh
April 27, 2017
Best Car Purchase Experience I cannot speak highly enough of this dealership and the salesperson who helped me. Extremely friendly and professional, everyone made me feel right at I cannot speak highly enough of this dealership and the salesperson who helped me. Extremely friendly and professional, everyone made me feel right at home and made sure that the process went smoothly. They respected my time and didn't try to sell me anything I didn't need. A++ More
by lea.patterson13
Employees Worked With
April 26, 2017
Service Request My experience with Dean Team Service Department was a nightmare. I was told my car would be done at a certain time and that they would call with any My experience with Dean Team Service Department was a nightmare. I was told my car would be done at a certain time and that they would call with any delay, and after using my entire lunch hour to get to the dealership to pick it up, it was still in the shop not even halfway finished (and I arrived almost an hour after the scheduled pick up time). I was told an hour more and the service manager offered to bring it to my work, which I accepted. Well, it took almost 2.5 hours longer and by that time, I was the only person still at work. When I received the text I let them know that I'd be on my way and it was unnecessary to deliver it to me. When I got there my car was nowhere to be found...apparently they were cleaning it for me (please do not text me and tell me my car's done and it's not really done)...done means done and waiting for me. More
by peanutt
Employees Worked With
Service Manager, Stan Wallace
April 26, 2017
It went well, fast and easy. Great place to buy a car, used or new. Everyone I interacted with was wonderful, very friendly and helpful. 10/10, would do again, I would send all my Great place to buy a car, used or new. Everyone I interacted with was wonderful, very friendly and helpful. 10/10, would do again, I would send all my friends here. More
by RJ Moser
