Dean Team Hyundai
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Pleasant not high pressured Treated well not like a stupid w My salesman was informative friendly helpful. I would recommend Dean Team to my friends. Everyone was courteous.Happily Purchased the truck I was look My salesman was informative friendly helpful. I would recommend Dean Team to my friends. Everyone was courteous.Happily Purchased the truck I was looking for. More
Exceptional service Ben French was my salesman . He went above and beyond helping me to find a car. He was never pushy and truly cared about what I wanted. I give him 5 s Ben French was my salesman . He went above and beyond helping me to find a car. He was never pushy and truly cared about what I wanted. I give him 5 stars for his service and personality. Thank you, Been. More
Good Dealership. This dealership has treated us with respect, honesty and the way I would want to be treated. High pressure tactics were not used which would have comp This dealership has treated us with respect, honesty and the way I would want to be treated. High pressure tactics were not used which would have completely turned me off as it has at many dealerships. The car buying experience took 2 hours to complete and was a pleasant experience. More
Service Visit Update: After speaking with Tom, the service manager, he resolved our issue promptly and professionally. I'm satisfied with how this issue was resolve Update: After speaking with Tom, the service manager, he resolved our issue promptly and professionally. I'm satisfied with how this issue was resolved We brought our Sonata to Dean Team because they seemed like they were the best Hyundai dealer in the St. Louis area based on the reviews we read, but unfortunately we were wrong for thinking that. Our Sonata needed a new timing belt and we also brought it in because the door locks were not working. Over $1,300 later the door locks were still broken. So we drove it back up there to be fixed again, and were told that the relays they had replaced fried the actuator, and it would be another $305 to fix it. Although I didn't feel like we should have to pay for that because the actuator was fried only because of the work they did and the relays they replace, I didn't argue and just refused to have the work done. We went to pick up our car last night only to find that they had left the door panel off and all of the screws and different parts on the back seat with the wires hanging out. They didn't bother to put the door back together. So three unnecessary trips later, our car is still sitting at Dean Team Hyundai, and I have tried contacting the Service Manager and General Manager, and am still awaiting a phone call back. More
Great experience and excellent service! Brian did a great job of identifying the type of car we really wanted and was very knowledgeable about all of the cars they had available. We had cle Brian did a great job of identifying the type of car we really wanted and was very knowledgeable about all of the cars they had available. We had clear and honest communication throughout the entire process which reaffirmed we were making the right choice! We will definitely visit again for any future car purchases! More
searched long and hard for a new vehicle. happy results. Found the car that i wanted and kept me informed while it was in transport. Salesman was very helpful in explaining both price and the operation of Found the car that i wanted and kept me informed while it was in transport. Salesman was very helpful in explaining both price and the operation of the vehicle. More
Dean team Hyundai is awesome Has to be one of the best car dealer ships I ever dealt with.Reed was great he and the finance team bent over backwards for me .They gave me a deal th Has to be one of the best car dealer ships I ever dealt with.Reed was great he and the finance team bent over backwards for me .They gave me a deal that I couldn’t refuse. They let me call the shots and gave in to all my wishes. Treated me and my son very respectfully. Really appreciate how they dealt with us. Thank you More
Easy purchase of new car. Brian, the salesman was patient, helpful and not in the least pushy. The only negative is that the car was to detailed. Not so much. Brian, the salesman was patient, helpful and not in the least pushy. The only negative is that the car was to detailed. Not so much. More
Trade-in for a low mileage used car Andy did an outstanding job of locating the vehicle that we wanted for the price range we needed. He was friendly and efficient with great patience. Andy did an outstanding job of locating the vehicle that we wanted for the price range we needed. He was friendly and efficient with great patience. More
Found Frank very pleasant and very knowledgeable would come Really enjoyed Frank very pleasant. Showed me all of the car best features. When I had difficulty getting my phone linked Frank was extremely helpfu Really enjoyed Frank very pleasant. Showed me all of the car best features. When I had difficulty getting my phone linked Frank was extremely helpful. Also great at followup More