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Dean Team Hyundai
Ballwin, MO
2,915 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,915 reviews
April 25, 2025
Excellent experience with the Dean Team, worked with Tommy D. and purchased my THIRD vehicle from him! Above and beyond, as per usual! Tommy D. and purchased my THIRD vehicle from him! Above and beyond, as per usual! More
by daherlaw3
April 25, 2025
Great Palisade selection and desirable trim packages. Easy negotiation and delivery process. Jacob was great to work with. Easy negotiation and delivery process. Jacob was great to work with. More
by be5758
Employees Worked With
April 24, 2025
Normally the process of purchasing a vehicle is not an experience you look forward to but our experience working with Tommy and The Dean Team was very positive. Tommy was patient with my wife as she want experience you look forward to but our experience working with Tommy and The Dean Team was very positive. Tommy was patient with my wife as she wanted to look at and test drive several vehicles. He was more than accommodating, answered all of our questions and was very honest through the whole process. This was the second vehicle we purchased through Tommy, and we would highly recommend him and the staff. More
by scottrogers13
Employees Worked With
April 24, 2025
Recently bought a used vehicle from the Dean Team… Tommy and Steve H. were excellent to work with. Will buy another Vehicle from the Dean Team again… and Steve H. were excellent to work with. Will buy another Vehicle from the Dean Team again… More
by rshults49
April 23, 2025
Great experience and Very knowledgeable and friendly with a Speedy transaction I would highly recommend them with a Speedy transaction I would highly recommend them More
by bfeinberg01
April 22, 2025
My daughter bought a Kona from Dean Team recently and working with Torrey was such a great experience, I just purchased one as well. He took time to go over details of the car and his patience was greatl working with Torrey was such a great experience, I just purchased one as well. He took time to go over details of the car and his patience was greatly appreciated. Great customer service. More
by Maria C
Employees Worked With
April 20, 2025
The experience purchasing my 2023 Nissan Frontier was a breeze & I appreciate Brion’s Kindness & all the staff at Dean Team Hyundai breeze & I appreciate Brion’s Kindness & all the staff at Dean Team Hyundai More
by Tatchley69
Employees Worked With
April 13, 2025
My experience here was great. My salesman, Torrey, went above and beyond. I came in originally in January looking for a Santa Fe, but the trim and color were not in the area so To My salesman, Torrey, went above and beyond. I came in originally in January looking for a Santa Fe, but the trim and color were not in the area so Torrey had one custom ordered for me. I just picked it up yesterday and it's beautiful. Worth the wait. Go see Torrey if you want true customer service and expertise all in one. More
by igavric7
Employees Worked With
April 11, 2025
Bought a used car here. I had it picked out and came ready to buy with $2000 down. The salesman seemed nice at first but both him and the finance guy turned sour when I refu I had it picked out and came ready to buy with $2000 down. The salesman seemed nice at first but both him and the finance guy turned sour when I refused to buy their useless and overpriced warranties. Especially the finance guy who also forgot to include all the necessary paperwork in the packet they mailed me three weeks later. Typical of people who only work on commission and do the bare minimum to get by in their jobs. I don’t keep cars long and am always looking for a dealership that treats all customers nicely and with respect. Dean Team Hyundai is definitely not that dealer. If I didn’t really want the car I went to buy I would have walked out. I’ve walked out of dealerships twice in the 20 or so times I’ve purchased a car and I’m glad I did it on both occasions. I bought my previous car from Carvana just to avoid dealing with jokers just like the two I had to deal with at Dean Team Hyundai. I will say this. I had to go to their Volvo dealer up the street to get my paperwork issue resolved and the lady from the office was extremely apologetic and friendly. That’s right, the lady who works on a salary, the one who gets paid whether I buy a car or not was the nicest of the three. I have no idea where I’ll buy my next car but I’m pretty sure my next car is going to be an Alfa Romeo so my choice of dealerships will be limited. I may go back to Carvana if they have one I can’t live without. As far as the car I bought from Dean Scream it’s a Lexus so it’s well built and reliable but not as much fun to drive as a my European cars that I’ve owned. If you buy a warranty on a Lexus with less than 40,000 miles on it you’re throwing your money away. They know that and that’s one of the reasons the profit margin on those warranties is so outrageous. I had a wonderful salesman at Lou Fusz Toyota but he retired. I’ve also had good luck with Bommarito. Bottom line is don’t get your heart set on one particular car that way you can walk out of the dealership if you feel so inclined. Also don’t buy a real luxury car from a dealership slinging cheap Korean cars. More
by bradley Paul
Employees Worked With
April 02, 2025
Andy was great, very efficient with my time and knowledgeable Price was right and I love the car GV80 Genesis knowledgeable Price was right and I love the car GV80 Genesis More
by wgaffin50
