Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Team Hyundai
Ballwin, MO
2,927 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,927 reviews
May 10, 2025
A Moment of Brotherhood, Compassion, and True Customer Service Life has a way of testing our resilience when we least expect it. Recently, my family and I found ourselves navigating an especially chall Service Life has a way of testing our resilience when we least expect it. Recently, my family and I found ourselves navigating an especially challenging season. My primary vehicle—used to get to and from work—was unexpectedly totaled in an accident that wasn’t my fault. Just two weeks later, I suffered a serious injury that required surgery to repair a ruptured tendon in my left tricep. As a father of five young children—ages 12, 9, 6, 4, and 2—and with my wife being a full-time stay-at-home mom, the loss of our second vehicle immediately disrupted every part of our routine. We knew we needed a vehicle that could serve our entire family—practical, reliable, and within our means. After searching extensively, we found a listing for a 2018 Chrysler Pacifica Touring with the Sport trim package—everything we were looking for. That search led us to Dean Team Hyundai and, more importantly, to Elliot Ellis. From our very first interaction, Elliot demonstrated a level of professionalism, responsiveness, and care that’s increasingly rare. He answered our questions promptly, made himself available on short notice, and made what could have been a stressful process feel manageable. When we met in person, we discovered we both had served in the U.S. military—him in the Marine Corps and myself as a now-retired service member. That unspoken bond of service and mutual respect became the foundation of our interaction. Elliot didn't just sell us a vehicle—he supported a family in transition. He advocated for us with his management team to ensure we received the best deal possible and even arranged a complimentary Uber ride to bring us to the dealership. In the midst of our hardships, he brought humanity, integrity, and a sense of brotherhood that left a lasting impression. In nearly six years since retiring from active duty, this was one of the few moments where I genuinely felt that same spirit of service, camaraderie, and shared values that defined my time in uniform. Elliot represents the very best of what customer service can be when it's rooted in purpose and empathy. For anyone in the market for a vehicle—whether it’s your first or your next—I can’t recommend Elliot Ellis enough. He is more than a salesman; he’s someone who leads with character, and who shows up when it matters most. It’s rare to find that kind of person in any profession, and we’re grateful our path crossed with his. More
by david.drennon1981
Employees Worked With
May 09, 2025
In the past, we bought 2 cars at Dick Dean’s and had a good experience with them. This time, I wanted to try out a Hyundai and D J Morse was my sales consultant. I drove several cars before he called good experience with them. This time, I wanted to try out a Hyundai and D J Morse was my sales consultant. I drove several cars before he called me about the Lexus. He was very knowledgeable about the car and I think he knew what kind of car I wanted before I did! Even though I wanted a newer car, I knew it was the one when I drove it and I have him to thank for that - it was a great experience! More
by barbmalfer
Employees Worked With
May 09, 2025
My salesperson was very accommodating as I decided which vehicle I wanted to purchase and made sure I had ample time to drive the exact trim level I would be looking for. vehicle I wanted to purchase and made sure I had ample time to drive the exact trim level I would be looking for. More
by larryl6p
May 08, 2025
It was a great experience, Jake was very cool to work with, no slick talk no pressure tactics just a nice clean deal, I would ask for him personally! with, no slick talk no pressure tactics just a nice clean deal, I would ask for him personally! More
by Irvinl31
May 07, 2025
Was greeted immediately as I walked in. Was referred us to TJ. What can I say about TJ?....he made me feel like a priority and was well versed on my lease requirements. Easy to talk to, was Was referred us to TJ. What can I say about TJ?....he made me feel like a priority and was well versed on my lease requirements. Easy to talk to, wasn't pushy, very educated on all options and featuresof the models we looked at. Fantasic experience all around! More
by ericrod
May 06, 2025
TJ was great and super helpful. This was my second time buying from him. The process could be improved but they, overall, helped me get the car I wanted at the price I could do! This was my second time buying from him. The process could be improved but they, overall, helped me get the car I wanted at the price I could do! More
by Ksibs2
Employees Worked With
May 01, 2025
This dealership had the car that I wanted and protected the car during the winter months. the car during the winter months. More
by crosslink0912
April 30, 2025
I had previous experience with Dean Team and Hyundai products and have always been impressed. TJ was knowledgeable and guided me thru the bells & whistles of my new lease car. products and have always been impressed. TJ was knowledgeable and guided me thru the bells & whistles of my new lease car. More
by ljwhitaker
Employees Worked With
April 30, 2025
TJ was great to work with! We let him know we’d have our two toddlers with us when car shopping and he made sure to make the process as efficient as possible. He was great comm We let him know we’d have our two toddlers with us when car shopping and he made sure to make the process as efficient as possible. He was great communicating up to our purchase date. Very professional and ensured we had all the information necessary to make a decision. The team was flexible in working with our schedule to allow for a nap break during the process. I would definitely recommend working with TJ and the Dean Team will be back when it’s time for our next car! More
by mmsporbert
April 29, 2025
During our search for a new vehicle my wife and I found the Genesis GV70 which “seemed” to check all the boxes. We looked at a variety of vehicles, but we kept coming back to the Genesis. I must admit, I j the Genesis GV70 which “seemed” to check all the boxes. We looked at a variety of vehicles, but we kept coming back to the Genesis. I must admit, I just couldn’t get over the fact that I knew nothing about this car! It didn’t have the “name brand” recognition of other vehicles! It couldn’t really compare to the “known” and popular vehicles in its category! Enter sales consultant Elliot Ellis of the Dean Team staff. Knowledgeable, answered all our questions, showed us each model/level of the Genesis GV70 explaining each! He really got rid of the “if it sounds too good to be true, it probably is” hesitation! We ended up purchasing the vehicle and the entire process couldn’t have been more comfortable! Elliot Ellis guided us through a very positive experience! More
by Gary C.
Employees Worked With
