Dean Sellers Ford

Very easy and informative process and very friendly staff, I love my new car and was very satisfied with the process staff, I love my new car and was very satisfied with the process More

Clean, friendly, efficient. .. Erika K. 💐 made our experience fantastic!!! L❤️ving our 2024 FORD Escape. .. Erika K. 💐 made our experience fantastic!!! L❤️ving our 2024 FORD Escape. More

Dean sellers makes buying a car a pleasurable experience. Thank you Greg Murphy we appreciate you! Thank you Greg Murphy we appreciate you! More

Fantastic experience at the dealership! The service was amazing, and I am thrilled with my new car. Highly recommend! The service was amazing, and I am thrilled with my new car. Highly recommend! More

Friendly, detailed. Working with Jon Whitfield has been such a pleasure. He’s so very helpful with answering my questions about the whole process of leasing my New Ford Working with Jon Whitfield has been such a pleasure. He’s so very helpful with answering my questions about the whole process of leasing my New Ford Edge! I absolutely love it - even better than my Escape. I will definitely be a return customer. Love, Dean Sellers Ford. Great team!💙💙💙💙💙💙 More

I slid on ice and hit a snow mound. When I pulled over, I saw cracked plastic and blue fluid leaking. I got the tire repaired and took the car to the service department. After pulling i When I pulled over, I saw cracked plastic and blue fluid leaking. I got the tire repaired and took the car to the service department. After pulling in, I had to ask a random employee where to go, as nobody approached me. They sat me at a desk and eventually Monty came. He was SUPER disinterested and barely spoke to me. I felt like he didn't care at all and was just ringing me up so he could move on. I told him what happened and what I wanted checked. Because I said I thought it was my windshield fluid tank, he put in an order for an inspection of that specifically. He also put in an order for the full inspection I wanted. An inspection would reveal to anyone with eyes whether my reservoir was broken or not. I see no reason why these should've been two separate inspections. I wanted my car inspected, and because I told him what I thought it was I was charged for two inspections. Someone called and told me that it wasn't broken and he didn't know what I was talking about. He offered no possible explanation for the leaking fluid, the whole reason I came in. He also failed to tell me over the phone that I had a huge piece of plastic under my car that was breaking off. I would've paid to have it fixed if he told me. Eventually my car was ready, so I went after work on my one day free to pick it up. The door says the service department closes at 7. I got there around 6:20 and everyone thought I was crazy for thinking I could pick up my car. I had to send my girlfriend to pick it up the next day. She says nobody spoke to her about the car and just sent her off. The plastic has been falling off more and I have had to duct tape it up. I am worried that that fluid was something important, but I was not reassured about it at all. Overall, it was a TERRIBLE experience every step of the way. I will never be returning and will be actively urging everyone I know with a ford to never go there. Thanks for replacing my lights, preforming the transmission shifter cable recall, and absolutely NOTHING else. More

Efficient, Friendly, goes overboard to get you the best deals. Follows up after sale is complete deals. Follows up after sale is complete More

My car was totaled in an accident. I had no intention of getting a new vehicle. When I had to I went to Dean Sellers Ford. Marvin Putrus my salesman and Mike Bell in financial. Answer I had no intention of getting a new vehicle. When I had to I went to Dean Sellers Ford. Marvin Putrus my salesman and Mike Bell in financial. Answered all my questions and they helped me so much. Even after I got my car they are there when I need them. So if you’re looking for a new car Go see Marvin and Mike at Dean Sellers Ford on Maple in Troy. More

Ivas Jarbou, Salesman extraordinaire. Thanks again. Tell your boss I commend you for the excellent job you did. I was impressed with your communication and thoroughness in getti Thanks again. Tell your boss I commend you for the excellent job you did. I was impressed with your communication and thoroughness in getting all the details of the sale accomplished with no issues. I am happy! More

My salesperson,Kile, was great. He went way above and beyond to help me find the right vehicle at the right price. He went way above and beyond to help me find the right vehicle at the right price. More