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Dean Sellers Ford

Troy, MI

4.8
408 Reviews

2600 W Maple Rd.

Troy, MI

48084

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Showing 408 reviews

April 26, 2016

Outstanding staff. Great experience with sales team. Everyone from the salesperson to the receptionist were extremely friendly and knowledgeable about the technologies More

by Ann Michals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon, Sandra
April 17, 2016

Their service shop cost them all my future business 0 stars should be an option. I made a reservation on line with the link Dean Seller Ford sends all the time. I picked my reservation time 3 days In-ad More

by Marshal Dillon
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
William, Melissa
January 08, 2015

Service is Aweful I have had 4 Ford vehicles, and my company has some in their fleet as well. Just about every experience I have had with this service department has be More

by Qjob1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clive & Service Manager
September 17, 2014

Poor dealer prep for new vehicles The salesman was very anxious to make a positive impression on me when purchasing our 2014 Escape. They offered a good trade in price for me. The ma More

by skygeezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Armstrong
May 31, 2013

called to check if transport available when i brought my car in...Be here by 5. Was in at 4 53 lots of money to be made on my repairs. At 509 i needed a ride home bout 3.1 miles... sorry no ride.. ser More

by bonedoc
Customer Service
Recommend Dealer
No
Employees Worked With
service manager
December 19, 2012

I took in an old Econoline for recall service. I was welcomed as though I had just bought a new car and was very impressed by the facility and organization. I recently attended their new Fusion promotio More

by johnzooman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anne Zarzycki
July 25, 2012

I will never go to this dealership again - I happen to work close by which is why I choose this dealership. I had an issue with an interior part (door handle that cracked) and the service dept had to go t More

by nothankyoudeansellers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
July 03, 2012

Stay away from this dealer for any service. I have a 2002 Ford Expy. Its old and requires some TLC and regular maintenance. I have visited them around three times as they are close to my home and want More

by frerijf1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, Service Manager and 2 others no longer there
April 17, 2012

My wife and I purchased a new Ford Focus which wasn't so bad initially. Sales person (Andrea) was the only thing good about our recent purchase. When we picked up the vehicle on the delivery date we found g More

by JDNcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager (Mr.Asgara)
February 18, 2012

Diagnosed simple problem wrong (rough idle). Cost me an add'l $650 to fix problem. They milked it with 2 other unnecessary repairs. Diagnosis should have picked up the problem initially of intake manifold More

by rlosey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
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