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Dean Sellers Ford
Troy, MI
381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 381 reviews
May 17, 2019
Happy Customer Service was beyond great. Took to service for oil change and minor issue — fixed in a day then went over to body shop! Experience in body sho Customer Service was beyond great. Took to service for oil change and minor issue — fixed in a day then went over to body shop! Experience in body shop was great — drove a loaner 2019 Escape — very nice! More
by Skater1357
Employees Worked With
Ryan Moore Matthew (Service) Linda (body shop), Jeff Wright
May 13, 2019
oil change dealt with will and have done so since the beginning.and will continue to do so very helpful.he helped with everything needed and then went above and dealt with will and have done so since the beginning.and will continue to do so very helpful.he helped with everything needed and then went above and beyond. More
by Townsendsr
Employees Worked With
will
April 20, 2019
The Best of Ford Dean Sellers Ford is an idea dealership, the staff is always assisting customers when they arrive at the dealership. I enjoy that I'm known by name on Dean Sellers Ford is an idea dealership, the staff is always assisting customers when they arrive at the dealership. I enjoy that I'm known by name once I get into the service area. My tech person "William" always greets me and ask me "shat service " if there are other things needed he recommend them to me. I have two Ford Motor companies vehicles and I bring both of them to Dean Sellers, a Explorer and MKT. My reason for bring them there I am working with one service tech, who is going to give me great service. When its time for another Ford product I coming to my sales person, Darlene Paul More
by hhjarvey2
Employees Worked With
William, and Darlene Paul
April 15, 2019
Body shop worked on truck Don Rosso that runs the body shop is top notch. He made the experience total worth it. I would definitely come back to as long as hes there. Don Rosso that runs the body shop is top notch. He made the experience total worth it. I would definitely come back to as long as hes there. More
by AWatson
Employees Worked With
Don Rosso
April 13, 2019
Great service The service was fast and great. Everyone was friendly, professional and knowledgeable. I am very satisfied with the service and I would definitely rec The service was fast and great. Everyone was friendly, professional and knowledgeable. I am very satisfied with the service and I would definitely recommend to anyone More
by Maria
Employees Worked With
Michelle Shaya, Jeff Wright
April 04, 2019
Stood behind their product This is the second time I had to bring my car in for the check engine light coming on. It turned out to be the same part as before. They fixed it the This is the second time I had to bring my car in for the check engine light coming on. It turned out to be the same part as before. They fixed it the second time ar no charge. More
by Teresa
Employees Worked With
Ron
April 04, 2019
Flat tire Arther was very helpful and took care of all my needs. He repaired my tire very fast and efficiently and was even going to wash my car when he was don Arther was very helpful and took care of all my needs. He repaired my tire very fast and efficiently and was even going to wash my car when he was done. More
by bigt1949
Employees Worked With
Arther Wilson III
April 02, 2019
Prompt and professional service Service was quicker that I anticipated and at a cost that also surprised me. Can't beat that! Customer service area was conducive to some office work. Service was quicker that I anticipated and at a cost that also surprised me. Can't beat that! Customer service area was conducive to some office work. More
by john
Employees Worked With
Young lady whose name I can't recall
March 20, 2019
Online Appointments Dean Sellers’ service center does not check email. Why offer an online option of scheduling an appointment if you’re going to ignore requests? I have Dean Sellers’ service center does not check email. Why offer an online option of scheduling an appointment if you’re going to ignore requests? I have filed an online appointment request twice in the past five days. I have yet to receive a response. More
by powersdriver
Employees Worked With
I’m not commenting on the auto service. I’m commenting on the website. , Jeff Wright
March 14, 2019
Excellent service Dean Adams and Ryan Moore are very professional. From the moment that I walked into the dealership till the minute I left out of it they were so helpf Dean Adams and Ryan Moore are very professional. From the moment that I walked into the dealership till the minute I left out of it they were so helpful and treated me like I was almost a member of their family, I definitely recommend these two gentlemen and the rest of the staff at Dean Sellers Anytime and every time! More
by Johncoe
Employees Worked With
Ryan moore, Jeff Wright
