Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Sellers Ford
Troy, MI
397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 397 reviews
October 15, 2019
Perfect Dealer The perfect team to deal with throughout your vehicle ownership Highly recommended and very professional The service team is perfect and the sales The perfect team to deal with throughout your vehicle ownership Highly recommended and very professional The service team is perfect and the sales team is superb More
by Shadi
Employees Worked With
Jade
October 10, 2019
Great experience! Mike Peets was our saleman, and he was ultra-professional and definitely went the extra mile to make our used car buying experience a delight, making Mike Peets was our saleman, and he was ultra-professional and definitely went the extra mile to make our used car buying experience a delight, making sure every detail was handled. Would definitely recommend Dean Sellers Ford! More
by FordTaurus
Employees Worked With
Mike Peets
October 07, 2019
Ford Quality is not there. I took it in for breaks they then found leaky shocks. I put $1100.00 in it a month earlier I understand breaks wearing out but am disappointed in havi I took it in for breaks they then found leaky shocks. I put $1100.00 in it a month earlier I understand breaks wearing out but am disappointed in having to have the other repairs on it, it only has 50,000 miles on it and I take it in for all routine maintenance so very under whelmed on Ford and the quality. The dealer had the work done in one day that was nice they asked me if I wanted it washed I said yes it looked like they sprayed it with a hose. The wheels were so full of grease I went directly to a car wash spent $20 dollars it still wasn't clean so I went home and scrubbed them. I would say the dealer was fast but spending $12,000 I thought it at least could of been returned clean. My complaint is more with Ford quality than with the dealer. More
by unhappy Ford owner
Employees Worked With
I don't know names don't make the review so difacult
October 03, 2019
Will is the best! He always takes care of everything for me! Definitely the best advisor at the dealership. Treat him well over there. Thanks! me! Definitely the best advisor at the dealership. Treat him well over there. Thanks! More
by Justtified2386
Employees Worked With
William Ruggirello
October 02, 2019
Great People !!!!! My salesman Roger Hutchons was highly professional and informative in helping me find my new car. Roger and his assistant Andrea have beautiful perso My salesman Roger Hutchons was highly professional and informative in helping me find my new car. Roger and his assistant Andrea have beautiful personalities which made it more exciting buying my new 2019 Ford Edge. This was my third purchase for a car from Dean Sellers dealership and it will not be my last. I LOVE THIS SUV!!!!! and Roger and Andrea too !! Thank you so much !!!! More
by Stephanie
Employees Worked With
Roger Huthons and Andrea
October 02, 2019
The experience was the best I have had at a service center in a dealership. The service manager was very kind, friendly and extremely knowledgeable! center in a dealership. The service manager was very kind, friendly and extremely knowledgeable! More
by Danny
Employees Worked With
Jeff Wright
October 01, 2019
Nice people We’ve had the best experience with this dealership for over 30 years, we’ll keep coming back!! We love our Dealer Andrea!!! Well be seeming you next s We’ve had the best experience with this dealership for over 30 years, we’ll keep coming back!! We love our Dealer Andrea!!! Well be seeming you next summer !! More
by Warmhrt2
Employees Worked With
Jeff Wright
September 27, 2019
Quick, friendly, accommodating. I had a scheduled appointment. I arrived as scheduled, they took the truck in right away, offered me a ride if needed (I waited); had a perfect spot I had a scheduled appointment. I arrived as scheduled, they took the truck in right away, offered me a ride if needed (I waited); had a perfect spot to sit and work while waiting and promptly let me know when the vehicle was complete which was within a very good timeline. Positive experience all around. More
by LMC
Employees Worked With
Will in Service.
September 26, 2019
Excellent 20k service checkup Very satisfied with the 20,000 mile service check up oil change tire rotation and general prep for my vehicle which will be going on a 6000 mile trip Very satisfied with the 20,000 mile service check up oil change tire rotation and general prep for my vehicle which will be going on a 6000 mile trip soon pulling a small trailer. More
by GMD Troy
Employees Worked With
Ryan Moore , Jeff Wright
September 24, 2019
Clean, efficient, polite service dept. I have only been to Dean Sellers FORD recently for routine service to my 2015 auto. My last 2 visits were for oil changes. They are fair, friendly, pr I have only been to Dean Sellers FORD recently for routine service to my 2015 auto. My last 2 visits were for oil changes. They are fair, friendly, professional and efficient. I like the text updates. Their customer lounge is clean and pleasant if you need to wait. If you need a courtesy shuttle, they offer that too. They even have good magazines to read and a TV playing. I am very pleased with my service so far, every time, I receive at Sellers FORD on Maple Road in TROY. I leased my FORD at a different dealer, they were not as nice, and I bought the vehicle after the Lease term through Sellers FORD. Now I take all of my needs to Sellers too. I recommend Sellers FORD. More
by MotorCity23
Employees Worked With
Will in service...great guy! I like Will.
