Dean Sellers Ford

A very well organized pleasent experience. Dean Sellers Ford has always been a top notch dealership for leasing a car. We always get great service from Jon Whitfield and the service department. Dean Sellers Ford has always been a top notch dealership for leasing a car. We always get great service from Jon Whitfield and the service department. More

Very friendly and great customer service when looking and getting my new car! Thank you for a great all around experience. Great dealership to go to. getting my new car! Thank you for a great all around experience. Great dealership to go to. More

Unable to fix 2017 Escape. Problem persists. Took our 2017 Escape in for the safety recall. We also have been having a problem with the car "shutting off" at a stand still. service rep said tha Took our 2017 Escape in for the safety recall. We also have been having a problem with the car "shutting off" at a stand still. service rep said that they have seen this problem before & that the computer needed to be re-mapped?? I was informed that the crankcase sensor was the problem. "After" vehicle was said repaired, problem has happened again. I also asked the dealership to give me a trade in price for my 2017 Escape. No price was given to me. I guess there not interested in sell me a new car. More

smooth and fast In and out 30 min. Washed the car and oil change fair price. They have serviced my car since 2013 when I purchased it there. Every year the service In and out 30 min. Washed the car and oil change fair price. They have serviced my car since 2013 when I purchased it there. Every year the service department as well as the car has treated me excellent. Biggest inconvenience has been these surveys. Though I understand. More

Tire Maintenance Our Ford Edge had a slow leak in the front passenger tire and we took it in for repair. Upon examination, it was determined that there was a slit in Our Ford Edge had a slow leak in the front passenger tire and we took it in for repair. Upon examination, it was determined that there was a slit in the tire that could not be repaired. Dealership had to order a new replacement tire. Service manager informed up of the situation and the estimated time it would take to finish the job. He offered a ride for us if needed and that he would keep us informed of the progress. The tire was mounted in the time period indicated and we were informed as promised. An excellent experience. More

Dean Sellers was courteous efficient considerate knowledgeable and did an excellent job of servicing my needs. I really like the new Ford escape the ride is fantastic and much much improved over May knowledgeable and did an excellent job of servicing my needs. I really like the new Ford escape the ride is fantastic and much much improved over May 2017 escape More

Disappointed that the dealership is selling and pushing oil changes at 3500 miles. the new cars can go 10,000 before they need an oil change! also, my last visit i paid for the full service with tire rot oil changes at 3500 miles. the new cars can go 10,000 before they need an oil change! also, my last visit i paid for the full service with tire rotations.....left the dealership with poor tie pressure in one tire and ended up with a flat tire the same week. how did you not catch that with my $50.00 service?? More

Whenever I have to come into Dean Sellers everyone are so helpful. Write up for the problem or service you have right away.Would recommend Dean Sellers highly to other people. helpful. Write up for the problem or service you have right away.Would recommend Dean Sellers highly to other people. More

My experience could not of been better. Jeff Wright and Jon Whitfield went out of their way to make sure I was satisfied! I wasn't sure I would be leasing a Ford again but was taken such good care of I d Jon Whitfield went out of their way to make sure I was satisfied! I wasn't sure I would be leasing a Ford again but was taken such good care of I did lease a Ford again. More

Recall issue solved fast I hate to admit but I was laxed when it came to taking my vehicle in for the recall of my airbag. Working full time I didn't want to take much time o I hate to admit but I was laxed when it came to taking my vehicle in for the recall of my airbag. Working full time I didn't want to take much time off from work to address this. After receiving many notices, one was sent that really got my attention. So, I called and you were able to get me in the very next day. When I heard it would take an hour to an hour and a half, they took me to me home and told me they would text when it was ready. An hour later I was able to pick up my car. I was also told if it was going to take longer, I would be supplied a car to get me to work the following day. It was so easy I will not delay next time I receive a recall. More