Dean Sellers Ford
Troy, MI
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Dean Sellers is just terrific. I ordered the car, it arrived and it was prepped beautifully. The trade in of my Lincoln and the processing of the paperwork reflected the deep experience of Andrea Pawelk arrived and it was prepped beautifully. The trade in of my Lincoln and the processing of the paperwork reflected the deep experience of Andrea Pawelkowski. She know the ins and outs of the business and it shows. She is the best. We will be back. Our entire family has Andrea as our sales agent. You can trust her. More
They were great. Our sales guy Roger was excellent in showing us what we wanted in our price range. And their staff was wonderful. I'm looking forward to buying a new car from Dean Sellers in the future showing us what we wanted in our price range. And their staff was wonderful. I'm looking forward to buying a new car from Dean Sellers in the future. More
Recall service Very smooth and quick. Staff was really helpful. Scheduling was not required. Wait area was comfortable ans safe. Jeff was really helpful both on the Very smooth and quick. Staff was really helpful. Scheduling was not required. Wait area was comfortable ans safe. Jeff was really helpful both on the phone and at the dealership. Thank you Jeff for making this really a fast and smooth visit. More
Convenient I needed some warranty work done and Dean Sellers sent a technician to my house to repair my vehicle in my driveway. Sweet! Could not have been easier I needed some warranty work done and Dean Sellers sent a technician to my house to repair my vehicle in my driveway. Sweet! Could not have been easier. More
very pleased I have always respected effort to please. Dean Sellers Ford is just like that. With new employees, and the conditions were forced to deal with, they I have always respected effort to please. Dean Sellers Ford is just like that. With new employees, and the conditions were forced to deal with, they could not have been more forthright. I was in and out in under 45 minuets. New manager could not have been nicer. He even commented on my years as a customer. More
New Purchase 2020 Explorer. Exceeded Expectations Dean Sellers Ford's sales team was very professional, and friendly . From the moment I walked in the door, I felt welcome and assured that I was in th Dean Sellers Ford's sales team was very professional, and friendly . From the moment I walked in the door, I felt welcome and assured that I was in the right place. My sales professional, Andrea Pawelkowski worked with my requirements, and my budget finding the perfect vehicle for my professional, and family activities. She guided me through the entire process, motivated, unwavering, and goal driven without being pushy. My Explorer Limited was ordered with all of the features I wanted, and more. It arrived in early. She delivered it to my home and drove away with my old vehicle. I am beyond pleased with the entire experience. More
Pleasant Experience Visited on March 24 during Covid-19 pandemic. Everyone kept their distance, which was great! Monty was pleasant and thorough. Mechanic indicated t Visited on March 24 during Covid-19 pandemic. Everyone kept their distance, which was great! Monty was pleasant and thorough. Mechanic indicated that in addition to an oil change, my Escape needed front and rear brakes. I was appreciative as I'm not as attentive to vehicle service needs as I used to be. More
impressed From the moment I drove in and the process started before I had even left my car, until the time the job was over and done faster than they estimated From the moment I drove in and the process started before I had even left my car, until the time the job was over and done faster than they estimated and at a lower cost, I was very impressed with every aspect of their service department. More
Ryan Moore always takes great care of us in every step of the way during the buying process. We appreciate Ryan’s attention to detail that makes the process quick and easy. Thanks Ryan for all that you do. the way during the buying process. We appreciate Ryan’s attention to detail that makes the process quick and easy. Thanks Ryan for all that you do. More
My service advisor was right on point. He guided me through the whole process. Also he answered all questions via text promptly. He was very professional and polite. through the whole process. Also he answered all questions via text promptly. He was very professional and polite. More