Dean Sellers Ford
Troy, MI
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I took my Fusion in for a software upgrade after receiving a letter from Ford. Service adviser Will Ruggirello was very helpful and the service department as a whole was organized and efficient. It receiving a letter from Ford. Service adviser Will Ruggirello was very helpful and the service department as a whole was organized and efficient. It turned out that I needed a new engine because of a coolant leak into the engine. They replaced it under warranty and provided a free loaner. Well done! More
i have always supported dean sellers service dept. very professional, great communication, and car is ready when promised. arthur is now my go to guy, now that clive has retired. the attitude in the serv professional, great communication, and car is ready when promised. arthur is now my go to guy, now that clive has retired. the attitude in the service dept is fantastic, always ready to help and explain what is needed to keep my vehicle in top shape. thanks More
Friendly and professional service completed on time with no problems Nice waiting area with coffee service Easy in and out Fast and easy within my budget no problems Nice waiting area with coffee service Easy in and out Fast and easy within my budget More
Very satisfied I recently leased a 2020 Edge and was well satisfied. Even during the shutdown they got the car ordered and delivered on time to switch cars before e I recently leased a 2020 Edge and was well satisfied. Even during the shutdown they got the car ordered and delivered on time to switch cars before expiration of the old lease. More
sales I would highly recommend Andrea Pawelkowski, I went to Dean Sellers Ford to look at a new Ford Eco Sport for my daughters first car, We were strugglin I would highly recommend Andrea Pawelkowski, I went to Dean Sellers Ford to look at a new Ford Eco Sport for my daughters first car, We were struggling with making a decision due to the price based on the options we wanted. Andrea took care of that when she called 2 days latter to let us know she had taken in a 2018 Eco Sport with 2500 miles and all the options we wanted for thousands of dollars less. .We were very impressed Andrea kept us in mind and called to tell us about a certified pre own vehicle. Love the car. More
If you were wondering whether the 5-Star reputation of Dean Sellers Ford Sales and Service in Troy is deserved - it is. I assure you. Their mechanics and advisors are top professionals. They do outstandin Dean Sellers Ford Sales and Service in Troy is deserved - it is. I assure you. Their mechanics and advisors are top professionals. They do outstanding work. More
This has to be the worst customer service. I had an appointment to bring car in to look at the transmission. I called at the end of the day and they said oh yeah the guy that was supposed to look at it appointment to bring car in to look at the transmission. I called at the end of the day and they said oh yeah the guy that was supposed to look at it did not come in today, Bring it in next week and we will have him look at it. Guess what? Same thing. You really can’t make this up. Called the service manager and he didn’t even care. We will be going elsewhere from now on. Avoid at all cost very poor service. If I could give zero stars I would. More
Prompt service and always available . My salesman was very helpful , very nice, took the time to explain everything thoroughly and was very covid compliant. I would definitely recommend him to my friends very helpful , very nice, took the time to explain everything thoroughly and was very covid compliant. I would definitely recommend him to my friends! More
Service Delivered Dean Seller Ford Service Department always does a very fine job of providing all of the vehicle service requirements on a timely and courteous manner. Dean Seller Ford Service Department always does a very fine job of providing all of the vehicle service requirements on a timely and courteous manner. We have been s customer here for over twelve years. We will be there again later this week on our other Ford SUV More
Very positive experience! Kile Myers was amazing to work with. He was quick and efficient with finding a car that went above my expectations in value and quality. There was no pressure and he was kind and v with. He was quick and efficient with finding a car that went above my expectations in value and quality. There was no pressure and he was kind and very patient. This was my 1st time leasing at Dean Seelers and I'll be back when my lease is up. More