Dean Sellers Ford

New Purchase 2020 Explorer. Exceeded Expectations Dean Sellers Ford's sales team was very professional, and friendly . From the moment I walked in the door, I felt welcome and assured that I was in th Dean Sellers Ford's sales team was very professional, and friendly . From the moment I walked in the door, I felt welcome and assured that I was in the right place. My sales professional, Andrea Pawelkowski worked with my requirements, and my budget finding the perfect vehicle for my professional, and family activities. She guided me through the entire process, motivated, unwavering, and goal driven without being pushy. My Explorer Limited was ordered with all of the features I wanted, and more. It arrived in early. She delivered it to my home and drove away with my old vehicle. I am beyond pleased with the entire experience. More

Pleasant Experience Visited on March 24 during Covid-19 pandemic. Everyone kept their distance, which was great! Monty was pleasant and thorough. Mechanic indicated t Visited on March 24 during Covid-19 pandemic. Everyone kept their distance, which was great! Monty was pleasant and thorough. Mechanic indicated that in addition to an oil change, my Escape needed front and rear brakes. I was appreciative as I'm not as attentive to vehicle service needs as I used to be. More

impressed From the moment I drove in and the process started before I had even left my car, until the time the job was over and done faster than they estimated From the moment I drove in and the process started before I had even left my car, until the time the job was over and done faster than they estimated and at a lower cost, I was very impressed with every aspect of their service department. More

Ryan Moore always takes great care of us in every step of the way during the buying process. We appreciate Ryan’s attention to detail that makes the process quick and easy. Thanks Ryan for all that you do. the way during the buying process. We appreciate Ryan’s attention to detail that makes the process quick and easy. Thanks Ryan for all that you do. More

My service advisor was right on point. He guided me through the whole process. Also he answered all questions via text promptly. He was very professional and polite. through the whole process. Also he answered all questions via text promptly. He was very professional and polite. More

A very well organized pleasent experience. Dean Sellers Ford has always been a top notch dealership for leasing a car. We always get great service from Jon Whitfield and the service department. Dean Sellers Ford has always been a top notch dealership for leasing a car. We always get great service from Jon Whitfield and the service department. More

Very friendly and great customer service when looking and getting my new car! Thank you for a great all around experience. Great dealership to go to. getting my new car! Thank you for a great all around experience. Great dealership to go to. More

Unable to fix 2017 Escape. Problem persists. Took our 2017 Escape in for the safety recall. We also have been having a problem with the car "shutting off" at a stand still. service rep said tha Took our 2017 Escape in for the safety recall. We also have been having a problem with the car "shutting off" at a stand still. service rep said that they have seen this problem before & that the computer needed to be re-mapped?? I was informed that the crankcase sensor was the problem. "After" vehicle was said repaired, problem has happened again. I also asked the dealership to give me a trade in price for my 2017 Escape. No price was given to me. I guess there not interested in sell me a new car. More

smooth and fast In and out 30 min. Washed the car and oil change fair price. They have serviced my car since 2013 when I purchased it there. Every year the service In and out 30 min. Washed the car and oil change fair price. They have serviced my car since 2013 when I purchased it there. Every year the service department as well as the car has treated me excellent. Biggest inconvenience has been these surveys. Though I understand. More

Tire Maintenance Our Ford Edge had a slow leak in the front passenger tire and we took it in for repair. Upon examination, it was determined that there was a slit in Our Ford Edge had a slow leak in the front passenger tire and we took it in for repair. Upon examination, it was determined that there was a slit in the tire that could not be repaired. Dealership had to order a new replacement tire. Service manager informed up of the situation and the estimated time it would take to finish the job. He offered a ride for us if needed and that he would keep us informed of the progress. The tire was mounted in the time period indicated and we were informed as promised. An excellent experience. More