Dean Sellers Ford
Troy, MI
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If you were wondering whether the 5-Star reputation of Dean Sellers Ford Sales and Service in Troy is deserved - it is. I assure you. Their mechanics and advisors are top professionals. They do outstandin Dean Sellers Ford Sales and Service in Troy is deserved - it is. I assure you. Their mechanics and advisors are top professionals. They do outstanding work. More
This has to be the worst customer service. I had an appointment to bring car in to look at the transmission. I called at the end of the day and they said oh yeah the guy that was supposed to look at it appointment to bring car in to look at the transmission. I called at the end of the day and they said oh yeah the guy that was supposed to look at it did not come in today, Bring it in next week and we will have him look at it. Guess what? Same thing. You really can’t make this up. Called the service manager and he didn’t even care. We will be going elsewhere from now on. Avoid at all cost very poor service. If I could give zero stars I would. More
Prompt service and always available . My salesman was very helpful , very nice, took the time to explain everything thoroughly and was very covid compliant. I would definitely recommend him to my friends very helpful , very nice, took the time to explain everything thoroughly and was very covid compliant. I would definitely recommend him to my friends! More
Service Delivered Dean Seller Ford Service Department always does a very fine job of providing all of the vehicle service requirements on a timely and courteous manner. Dean Seller Ford Service Department always does a very fine job of providing all of the vehicle service requirements on a timely and courteous manner. We have been s customer here for over twelve years. We will be there again later this week on our other Ford SUV More
Very positive experience! Kile Myers was amazing to work with. He was quick and efficient with finding a car that went above my expectations in value and quality. There was no pressure and he was kind and v with. He was quick and efficient with finding a car that went above my expectations in value and quality. There was no pressure and he was kind and very patient. This was my 1st time leasing at Dean Seelers and I'll be back when my lease is up. More
Dean Sellers is just terrific. I ordered the car, it arrived and it was prepped beautifully. The trade in of my Lincoln and the processing of the paperwork reflected the deep experience of Andrea Pawelk arrived and it was prepped beautifully. The trade in of my Lincoln and the processing of the paperwork reflected the deep experience of Andrea Pawelkowski. She know the ins and outs of the business and it shows. She is the best. We will be back. Our entire family has Andrea as our sales agent. You can trust her. More
They were great. Our sales guy Roger was excellent in showing us what we wanted in our price range. And their staff was wonderful. I'm looking forward to buying a new car from Dean Sellers in the future showing us what we wanted in our price range. And their staff was wonderful. I'm looking forward to buying a new car from Dean Sellers in the future. More
Recall service Very smooth and quick. Staff was really helpful. Scheduling was not required. Wait area was comfortable ans safe. Jeff was really helpful both on the Very smooth and quick. Staff was really helpful. Scheduling was not required. Wait area was comfortable ans safe. Jeff was really helpful both on the phone and at the dealership. Thank you Jeff for making this really a fast and smooth visit. More
Convenient I needed some warranty work done and Dean Sellers sent a technician to my house to repair my vehicle in my driveway. Sweet! Could not have been easier I needed some warranty work done and Dean Sellers sent a technician to my house to repair my vehicle in my driveway. Sweet! Could not have been easier. More
very pleased I have always respected effort to please. Dean Sellers Ford is just like that. With new employees, and the conditions were forced to deal with, they I have always respected effort to please. Dean Sellers Ford is just like that. With new employees, and the conditions were forced to deal with, they could not have been more forthright. I was in and out in under 45 minuets. New manager could not have been nicer. He even commented on my years as a customer. More