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Dean Sellers Ford

Troy, MI

4.8
397 Reviews

2600 W Maple Rd.

Troy, MI

48084

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Showing 397 reviews

March 20, 2021

The Service Department and waiting room and staff were Friendly, Clean, Quick, felt safe from Covid-19, and the Coffee machine had choice for "Americano".😊 More

by Mr. Buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Velez
February 11, 2021

This dealership is wonderful. I’ve made random stops for help and always have received the help I needed. Today, I had my side view mirror replaced. Arthur could have not been more patient and helpful. As More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur. 5 stars
December 29, 2020

They were very quick to get going. They had all safety precautions in place to protect us. They were done sooner than estimated and they performed all service requirements. They best dealer ever. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright, Brendt Henry
December 28, 2020

Joseph was awesome about everything! So happy they were able to get my vehicle in ASAP! Other Ford places had a month wait! It’s cold out and the heater was not working. He said to bring it in as soon as I More

by Valerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
December 28, 2020

I needed an oil change and a recall on the backup camera. It was taken care of in very little time and I was back on the road. More

by LLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright, Brendt Henry
December 07, 2020

Repairs completed in a timely manner.Went in due to a factory recall which turned out to be inaplicable.No recall work was needed in spite of receiving the notification. More

by rjmcmann47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Montry
December 03, 2020

In this dealer the customer service is great , very helpful, it’s my favorite dealer . William goes above and beyond to help his customers I appreciate his help . Thank you More

by Lindion Demirneli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
December 02, 2020

I leased Ford Edge and worked with Erica for entire time She was very responsive and answered all questions by email or text message I finished leasing process by email and texting back to Erica.Jihad ans More

by bipinshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica,Jihad
November 28, 2020

Originally very disappointed in what we were being charged for, but after getting explanation and assurance that if problem re-surfaced there would be no charge we were very happy. We jumped to conclu More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monte
October 31, 2020

They are very quick and friendly. The dealership goes above and beyond for the customer. I will only take my car to them to be serviced. More

by annefrancis_19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright, Brendt Henry
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