Dean Sellers Ford
Troy, MI
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The Service Department and waiting room and staff were Friendly, Clean, Quick, felt safe from Covid-19, and the Coffee machine had choice for "Americano".😊 Friendly, Clean, Quick, felt safe from Covid-19, and the Coffee machine had choice for "Americano".😊 More
This dealership is wonderful. I’ve made random stops for help and always have received the help I needed. Today, I had my side view mirror replaced. Arthur could have not been more patient and helpful. As help and always have received the help I needed. Today, I had my side view mirror replaced. Arthur could have not been more patient and helpful. As a result, I’ll only buy Ford products from now on and recommend others to do the same. More
They were very quick to get going. They had all safety precautions in place to protect us. They were done sooner than estimated and they performed all service requirements. They best dealer ever. precautions in place to protect us. They were done sooner than estimated and they performed all service requirements. They best dealer ever. More
Joseph was awesome about everything! So happy they were able to get my vehicle in ASAP! Other Ford places had a month wait! It’s cold out and the heater was not working. He said to bring it in as soon as I able to get my vehicle in ASAP! Other Ford places had a month wait! It’s cold out and the heater was not working. He said to bring it in as soon as I could. They found the issue and got it fixed. So thankful it got fixed! More
Repairs completed in a timely manner.Went in due to a factory recall which turned out to be inaplicable.No recall work was needed in spite of receiving the notification. factory recall which turned out to be inaplicable.No recall work was needed in spite of receiving the notification. More
In this dealer the customer service is great , very helpful, it’s my favorite dealer . William goes above and beyond to help his customers I appreciate his help . Thank you helpful, it’s my favorite dealer . William goes above and beyond to help his customers I appreciate his help . Thank you More
I leased Ford Edge and worked with Erica for entire time She was very responsive and answered all questions by email or text message I finished leasing process by email and texting back to Erica.Jihad ans She was very responsive and answered all questions by email or text message I finished leasing process by email and texting back to Erica.Jihad answered all my questions to my satisfaction I recommend this dealership More
Originally very disappointed in what we were being charged for, but after getting explanation and assurance that if problem re-surfaced there would be no charge we were very happy. We jumped to conclu charged for, but after getting explanation and assurance that if problem re-surfaced there would be no charge we were very happy. We jumped to conclusions on our side. Great, courteous people. Car problem gone. More
They are very quick and friendly. The dealership goes above and beyond for the customer. I will only take my car to them to be serviced. above and beyond for the customer. I will only take my car to them to be serviced. More