Dean Sellers Ford
Troy, MI
Filter Reviews by Keyword
By Type
Showing 382 reviews
Repairs completed in a timely manner.Went in due to a factory recall which turned out to be inaplicable.No recall work was needed in spite of receiving the notification. factory recall which turned out to be inaplicable.No recall work was needed in spite of receiving the notification. More
In this dealer the customer service is great , very helpful, it’s my favorite dealer . William goes above and beyond to help his customers I appreciate his help . Thank you helpful, it’s my favorite dealer . William goes above and beyond to help his customers I appreciate his help . Thank you More
I leased Ford Edge and worked with Erica for entire time She was very responsive and answered all questions by email or text message I finished leasing process by email and texting back to Erica.Jihad ans She was very responsive and answered all questions by email or text message I finished leasing process by email and texting back to Erica.Jihad answered all my questions to my satisfaction I recommend this dealership More
Originally very disappointed in what we were being charged for, but after getting explanation and assurance that if problem re-surfaced there would be no charge we were very happy. We jumped to conclu charged for, but after getting explanation and assurance that if problem re-surfaced there would be no charge we were very happy. We jumped to conclusions on our side. Great, courteous people. Car problem gone. More
They are very quick and friendly. The dealership goes above and beyond for the customer. I will only take my car to them to be serviced. above and beyond for the customer. I will only take my car to them to be serviced. More
Arther is an outstanding service representative he is very professional and knowledgeable on the service side of card. He responded and solved the problem quickly very professional and knowledgeable on the service side of card. He responded and solved the problem quickly More
Service was done in quick time , Salesperson took in to be cleaned after Nice touch , So sorry that Ford is not renewing the fusion or upgrading it. It is a great car and stylish too. in to be cleaned after Nice touch , So sorry that Ford is not renewing the fusion or upgrading it. It is a great car and stylish too. It is so easy to get in nd out of which is important for older folks. More
Great support from Brandon and Arthur, thank you guys! Arthur spent a lot of time on the phone with my insurance to get approval to repair the windshield crack. Arthur spent a lot of time on the phone with my insurance to get approval to repair the windshield crack. More
Great service department....no major problems only routine maintenance after 19k miles and sales staff is great too...ill be back when my lease is up routine maintenance after 19k miles and sales staff is great too...ill be back when my lease is up More