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Dean Sellers Ford

Troy, MI

4.9
382 Reviews

2600 W Maple Rd.

Troy, MI

48084

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Showing 382 reviews

December 07, 2020

Repairs completed in a timely manner.Went in due to a factory recall which turned out to be inaplicable.No recall work was needed in spite of receiving the notification. More

by rjmcmann47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Montry
December 03, 2020

In this dealer the customer service is great , very helpful, it’s my favorite dealer . William goes above and beyond to help his customers I appreciate his help . Thank you More

by Lindion Demirneli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
December 02, 2020

I leased Ford Edge and worked with Erica for entire time She was very responsive and answered all questions by email or text message I finished leasing process by email and texting back to Erica.Jihad ans More

by bipinshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica,Jihad
November 28, 2020

Originally very disappointed in what we were being charged for, but after getting explanation and assurance that if problem re-surfaced there would be no charge we were very happy. We jumped to conclu More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monte
October 31, 2020

They are very quick and friendly. The dealership goes above and beyond for the customer. I will only take my car to them to be serviced. More

by annefrancis_19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright, Brendt Henry
October 20, 2020

Arther is an outstanding service representative he is very professional and knowledgeable on the service side of card. He responded and solved the problem quickly More

by Ucbrimar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
September 21, 2020

Service was done in quick time , Salesperson took in to be cleaned after Nice touch , So sorry that Ford is not renewing the fusion or upgrading it. It is a great car and stylish too. More

by charreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carol kelly , Jeff Wright, Brendt Henry
September 16, 2020

Great support from Brandon and Arthur, thank you guys! Arthur spent a lot of time on the phone with my insurance to get approval to repair the windshield crack. More

by robertomesnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Arthur
September 16, 2020

Great service department....no major problems only routine maintenance after 19k miles and sales staff is great too...ill be back when my lease is up More

by Builder106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
September 11, 2020

Clean, efficient, friendly. Love Dean Sellers Ford. Have leased a few cars from Greg Murphy over the years - takes the best care of our family. More

by ccutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Murphy
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