Dean Sellers Ford

Having 17+ years working in dealerships myself, My experience in service with Joe and the quality of work by technicians was truly awesome. Kudos to the General Manager, Service Manager and the owner experience in service with Joe and the quality of work by technicians was truly awesome. Kudos to the General Manager, Service Manager and the owner! There is a good reason I saw “ the president award “ trophies in the service lounge. This is a model dealership ! More

The people are knowledge, friendly and I am 94 years of age so this means a lot to me that they treat me so nice. age so this means a lot to me that they treat me so nice. More

They found the problem with my heating system and fixed it promptly. They kept us informed about the status and progress of the repair. They had a shuttle that took me home after I had dropped the car off. it promptly. They kept us informed about the status and progress of the repair. They had a shuttle that took me home after I had dropped the car off. More

I am a long time customers of Dean Sellers Ford - dating back to when they were located in Detroit, MI on Grand River/Lindsay. I continue to have my car serviced at this dealer because their service is exc back to when they were located in Detroit, MI on Grand River/Lindsay. I continue to have my car serviced at this dealer because their service is excellent. My recent visit was great. Although another Service Advisor's name is listed on my "Works Report" for this visit, that SHOULD BE CORRECTED as the Service Advisor who waited on me during this visit was Monty Velez and he was outstanding. Monty Velez exhibited outstanding customer service skills. He was professional, friendly and took time out to listen and answer any and all questions I had. He also assisted me with entrance into the waiting area as I have mobility issues and use a rollator. More

The morning of I called the service department, spoke to Joseph to see what the wait time was for an oil change, was told "not busy" come on in. I went straight there and Joe was very honest as he got in Joseph to see what the wait time was for an oil change, was told "not busy" come on in. I went straight there and Joe was very honest as he got in in and out within 45 minutes. Definitely will be back. More

The Service Department and waiting room and staff were Friendly, Clean, Quick, felt safe from Covid-19, and the Coffee machine had choice for "Americano".😊 Friendly, Clean, Quick, felt safe from Covid-19, and the Coffee machine had choice for "Americano".😊 More

This dealership is wonderful. I’ve made random stops for help and always have received the help I needed. Today, I had my side view mirror replaced. Arthur could have not been more patient and helpful. As help and always have received the help I needed. Today, I had my side view mirror replaced. Arthur could have not been more patient and helpful. As a result, I’ll only buy Ford products from now on and recommend others to do the same. More

They were very quick to get going. They had all safety precautions in place to protect us. They were done sooner than estimated and they performed all service requirements. They best dealer ever. precautions in place to protect us. They were done sooner than estimated and they performed all service requirements. They best dealer ever. More

Joseph was awesome about everything! So happy they were able to get my vehicle in ASAP! Other Ford places had a month wait! It’s cold out and the heater was not working. He said to bring it in as soon as I able to get my vehicle in ASAP! Other Ford places had a month wait! It’s cold out and the heater was not working. He said to bring it in as soon as I could. They found the issue and got it fixed. So thankful it got fixed! More

I needed an oil change and a recall on the backup camera. It was taken care of in very little time and I was back on the road. It was taken care of in very little time and I was back on the road. More