Dean Sellers Ford

My Seventh Ford Vehicle from Dean Sellers Ford in Troy, MI. I have work with Ryan Moore on all of them, He is great and most professional MI. I have work with Ryan Moore on all of them, He is great and most professional More

I was very pleased with the collision department repairs of my Ford Edge and happy that I insisted the car be towed to Dean Sellers. Don and Linda were very helpful--called Enterprise at the very beginning of my Ford Edge and happy that I insisted the car be towed to Dean Sellers. Don and Linda were very helpful--called Enterprise at the very beginning so I could arrange a rental and keeping them informed of the progress on repairs--working so that they did not exceed my 30 day rental allotment on my AAA insurance. Repairs made the car look just like new. I thank them--they made it easier for me to come to grips with my very first accident. More

Scott and the management team was aware of what I wanted and worked well to get me the car and the costs of it to me to fit my needs. and worked well to get me the car and the costs of it to me to fit my needs. More

Jon Whitfield is the consummate salesperson and is very responsive. I would not hesitate to recommend him to others. responsive. I would not hesitate to recommend him to others. More

Everyone was very nice and my wait time was less then an hour when I was told it would be two or more hours hour when I was told it would be two or more hours More

I found the people working at this dealership to be very polite. I didn’t really want to leave my car overnight and they got my car done earlier than I expected. polite. I didn’t really want to leave my car overnight and they got my car done earlier than I expected. More

The service manager is very rude to me. I’ve been going here for years and anytime I’ve had to deal with him, I don’t feel like a valued customer. I will need a new car soon, I will not be going back here here for years and anytime I’ve had to deal with him, I don’t feel like a valued customer. I will need a new car soon, I will not be going back here. I took my vehicle to another dealership and the service manager was great! The service manager needs to learn that you should treat every customer with respect no matter how much money they’re spending More

Erika was very helpful in helping me pick options for my new car order. I was so impressed that I also got an hour lesson with the new car all synced to my phone before I left the lot. She has offered furth new car order. I was so impressed that I also got an hour lesson with the new car all synced to my phone before I left the lot. She has offered further instruction if any questions arise later. She made the whole experience easy and I’m enjoying my new car. More

Easy drop off,, happy with work and was done on time. Car was returned cleaned like new. All of the staff was very friendly and courteous Car was returned cleaned like new. All of the staff was very friendly and courteous More