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Dean Sellers Ford

Troy, MI

4.9
382 Reviews

2600 W Maple Rd.

Troy, MI

48084

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Showing 382 reviews

September 29, 2021

Scott and the management team was aware of what I wanted and worked well to get me the car and the costs of it to me to fit my needs. More

by Vetrus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 24, 2021

Jon Whitfield is the consummate salesperson and is very responsive. I would not hesitate to recommend him to others. More

by sandybera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Whitfield, Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 21, 2021

The body shop did a great job on my repairs. Car looks like new and the work was completed as promised. I felt very well treated by everyone. More

by thomaswcross
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Ross
September 17, 2021

Everyone was very nice and my wait time was less then an hour when I was told it would be two or more hours More

by stevensdebbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 10, 2021

I found the people working at this dealership to be very polite. I didn’t really want to leave my car overnight and they got my car done earlier than I expected. More

by Sharongirl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 09, 2021

The service manager is very rude to me. I’ve been going here for years and anytime I’ve had to deal with him, I don’t feel like a valued customer. I will need a new car soon, I will not be going back here More

by SC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shereek/ service manager
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Dean Sellers Inc. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to Liz Sellers at (248) 643-3373 or at lsellers@deansellersford.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

September 08, 2021

Erika was very helpful in helping me pick options for my new car order. I was so impressed that I also got an hour lesson with the new car all synced to my phone before I left the lot. She has offered furth More

by Azatyko
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Kowalski
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Dean Sellers Inc. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 04, 2021

Easy drop off,, happy with work and was done on time. Car was returned cleaned like new. All of the staff was very friendly and courteous More

by JayC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 03, 2021

I recently had an excellent experience leasing my new 2021 Ford F-150 from Andrea at Dean Sellers Ford. She worked hard to find the vehicle I wanted and then guided me through the leasing process. One More

by dwbrenner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Pawelkowski
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 18, 2021

Always Excellent service work. Completed oilchange quickly.. Always friendly service team More

by Clarence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
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