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Dean Sellers Ford

Troy, MI

4.8
397 Reviews

2600 W Maple Rd.

Troy, MI

48084

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Showing 397 reviews

December 16, 2021

Always careful with my car. Good service and communication from the service reps. I will be back . More

by njaiyesimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
December 14, 2021

I have used Dean Sellers as myFord Dealer, and always been very satisfied with their service operation which makes it is very easy to arrange appointments at my convenience. More

by .Holly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

December 04, 2021

From this dealership I received outstanding customer service and attention to details for me to feel at ease with my Ford EcoSport purchase. More

by A Allan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Grajewski, Ivas Jacob, Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2021

I receive great service and I really like how they keep me updated with text messages. More

by KarenB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
monty
Mar 09, 2022 -

Dean Sellers Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2021

My service with Dean Seller was excellent. Erika was very helpful and professional. I would recommend this dealership to everyone I know . More

by bknagle8403
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

November 27, 2021

Staff is friendly and helpful. Service could be improved. I asked for something to be done and it goes in one ear and out the other. More

by bwlucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty
November 27, 2021

Great service with VIP oil change!! Very short wait time and everything was done with professionalism- I would recommend Dean Sellers Ford. Thanks to the crew! More

by lbrennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

November 17, 2021

The service representatives were very hopeful and very professional. In particular Marion who helped me get the special off my cellphone and made sure I used my points to pay for the service. Overall it w More

by Tdelon64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARION, Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2021

I love this dealership. Service very fast. Salesman Jeff Wright fantastic. Highly recommend this dealership to all my friends and family. More

by klmagruder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

October 13, 2021

Had a transmission issue with a 2019 escape. Called dealer to be towed and was told I needed to call a tow truck. Later found out Ford should of assisted with this. Very dissatisfied for three reasons. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Wright
Oct 13, 2021 -

Sandy responded

See above response

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