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Dean Sellers Ford

Troy, MI

4.9
382 Reviews

2600 W Maple Rd.

Troy, MI

48084

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Showing 382 reviews

November 27, 2021

My service with Dean Seller was excellent. Erika was very helpful and professional. I would recommend this dealership to everyone I know . More

by bknagle8403
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

November 27, 2021

Great service with VIP oil change!! Very short wait time and everything was done with professionalism- I would recommend Dean Sellers Ford. Thanks to the crew! More

by lbrennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

November 17, 2021

The service representatives were very hopeful and very professional. In particular Marion who helped me get the special off my cellphone and made sure I used my points to pay for the service. Overall it w More

by Tdelon64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARION, Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2021

I love this dealership. Service very fast. Salesman Jeff Wright fantastic. Highly recommend this dealership to all my friends and family. More

by klmagruder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

October 13, 2021

Had a transmission issue with a 2019 escape. Called dealer to be towed and was told I needed to call a tow truck. Later found out Ford should of assisted with this. Very dissatisfied for three reasons. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Wright
Oct 13, 2021 -

Sandy responded

See above response

October 07, 2021

My husband and I have been purchasing or leasing vehicles from Dean Sellers for many years and have always been satisfied with the dealership, but specifically with Ryan Moore our salesperson. We are partial More

by brobbins64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
finance officer
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 07, 2021

Very friendly and accommodating. Will to make sure everyone has there needs met. I would go back and recommend Dean Sellars to anyone asking for a referral. More

by ral19541951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

October 04, 2021

Did not put effort into looking at the issue with my vehicles because I purchased them elsewhere. More

by philnona79
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Mar 09, 2022 -

Dean Sellers Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to Liz Sellers at (248) 643-3373 or at lsellers@deansellersford.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Mar 09, 2022 -

philnona79 responded

I have been taking my vehocles to another Ford dealership since my bad experience last November. I will not go back to Dean Sellers Ford.

October 04, 2021

My Seventh Ford Vehicle from Dean Sellers Ford in Troy, MI. I have work with Ryan Moore on all of them, He is great and most professional More

by gmackey6274
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Oct 06, 2021 -

gmackey6274 responded

Dean Sellars Ford in Troy Mi is great to work with on purchase or lease of s vehicle and there service is first class Satisified customer

September 30, 2021

I was very pleased with the collision department repairs of my Ford Edge and happy that I insisted the car be towed to Dean Sellers. Don and Linda were very helpful--called Enterprise at the very beginning More

by jhoisington
Recommend Dealer
Yes
Employees Worked With
Don Rosso and his assistant Linda, Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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