Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Sellers Ford
Troy, MI
397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 397 reviews
January 26, 2022
My service advisor Arthur is always very professional and efficient in getting my service needs met. I trust him and all the service department that is involved in the process of getting my vehicle work don efficient in getting my service needs met. I trust him and all the service department that is involved in the process of getting my vehicle work done. More
by greeniz
Employees Worked With
Arthur Wilson,
January 22, 2022
I worked with Erika on my purchase and she was very helpful from start to finish. Kept me update on my order throughout the process and the entire car was setup before I left the lot. helpful from start to finish. Kept me update on my order throughout the process and the entire car was setup before I left the lot. More
by Andrew
Employees Worked With
Erika Kowalski
January 21, 2022
The best car salesman Jon Whitfield is there. He goes above and beyond for his clients. Have bought and leased many cars there over the years. above and beyond for his clients. Have bought and leased many cars there over the years. More
by Carrie
Employees Worked With
Brandon- service
January 17, 2022
I worked with Andrea, at first we were unable to come to a deal for an F-150. She called me back the next morning right when they opened with a different truck that someone backed out on and she got me the a deal for an F-150. She called me back the next morning right when they opened with a different truck that someone backed out on and she got me the price I wanted. Highly recommend seeing her! More
by Mitch Smith
Employees Worked With
Andrea , Jeff Wright
January 15, 2022
I like this dealer the service staff they treat me with respect they back up there words also I like so much is that they have a fast Laine for the oil change when no appointment is needed thank you Dean S respect they back up there words also I like so much is that they have a fast Laine for the oil change when no appointment is needed thank you Dean Sellers for a good service More
by salwannsalem
Employees Worked With
Jeff Wright
January 11, 2022
This was my first visit to the dealership. Communication with Arthur was very efficient via text updates. Was a bit disappointed they don't wash the car... with Arthur was very efficient via text updates. Was a bit disappointed they don't wash the car... More
by nancy zambardi
Employees Worked With
Arthur
December 24, 2021
It took almost 3 months to get the replacement part for my sync module (no radio, no hands free phone, no compass etc) Had to prod to get solution which allowed me to drive the car while I waited for the p my sync module (no radio, no hands free phone, no compass etc) Had to prod to get solution which allowed me to drive the car while I waited for the part. I’m sure there was a chip problem but that was never admitted. Communication was frustratingly obtuse and infrequent. In the end it’s fixed and working well. Wish they had been more of an advocate for me. More
by Vanblessing
Employees Worked With
Arthur wilson
