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Dean Sellers Ford

Troy, MI

4.9
382 Reviews

2600 W Maple Rd.

Troy, MI

48084

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Showing 382 reviews

January 15, 2022

I like this dealer the service staff they treat me with respect they back up there words also I like so much is that they have a fast Laine for the oil change when no appointment is needed thank you Dean S More

by salwannsalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 11, 2022

This was my first visit to the dealership. Communication with Arthur was very efficient via text updates. Was a bit disappointed they don't wash the car... More

by nancy zambardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
Mar 09, 2022 -

Dean Sellers Ford responded

Hello Nancy, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

December 24, 2021

Dean Sellers had helpful staff and quick service. Highly recommend this dealership. Will return as needed. More

by rhschick
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
December 24, 2021

It took almost 3 months to get the replacement part for my sync module (no radio, no hands free phone, no compass etc) Had to prod to get solution which allowed me to drive the car while I waited for the p More

by Vanblessing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur wilson
December 24, 2021

Darlene was a great saleswoman and very helpful. Great customer service and would recommend, happy. More

by kuzsuzy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene
December 16, 2021

Always careful with my car. Good service and communication from the service reps. I will be back . More

by njaiyesimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
December 14, 2021

I have used Dean Sellers as myFord Dealer, and always been very satisfied with their service operation which makes it is very easy to arrange appointments at my convenience. More

by .Holly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

December 04, 2021

From this dealership I received outstanding customer service and attention to details for me to feel at ease with my Ford EcoSport purchase. More

by A Allan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Grajewski, Ivas Jacob, Jeff Wright
Mar 09, 2022 -

Dean Sellers Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2021

I receive great service and I really like how they keep me updated with text messages. More

by KarenB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
monty
Mar 09, 2022 -

Dean Sellers Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2021

Staff is friendly and helpful. Service could be improved. I asked for something to be done and it goes in one ear and out the other. More

by bwlucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty
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