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Dean Sellers Ford

Troy, MI

4.9
382 Reviews

2600 W Maple Rd.

Troy, MI

48084

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Showing 382 reviews

December 09, 2022

I love this Dealership. They have been so very helpful and kind. They helped me with my old lease into my new lease. I got to order the truck of my dreams and with the Help More

by ldlarowe65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROGER
Dec 09, 2022 -

ldlarowe65 responded

Dean sellers in the best place to get a vehicle. Roger was the best to work with. It made it so eay foe me as i have a hard schedule to work around. He has a caring heart and would do anything to help you get the best deal. Necer go anywhere else. Make sure you ask for rodger

December 08, 2022

Monty Velez is my favorite service advisor, he is very good at listening and offering options. And he makes certain the work is done to satisfaction. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monty Velez
Dec 10, 2022 -

Dean Sellers Ford responded

Mimi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 05, 2022

Seem to be very customer focused in both the sales and service areas of the Dealership. My salesman takes whatever time is needed to get me comfortable with my vehicle choice and then the process for get More

by stanleyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Dec 12, 2022 -

Dean Sellers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2022

Friendly honest hard working people good place to get vehicles from with be back again thanks More

by Marwan62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Nov 21, 2022 -

Dean Sellers Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2022

i brought my 2020 I appreciate the excellent work by the Dean Sellers service team More

by patriciaemeyersfordfeedback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur (Service Advisor), Jeff Wright
Nov 19, 2022 -

Dean Sellers Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2022

Phillip is a true professional it's a joy bring my car in to be service!!! More

by derek.ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Nov 19, 2022 -

Dean Sellers Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

Roger Hutchins goes the extra mile to make sure his customers have a great experience and are satisfied with every aspect car buying/leasing experience More

by bmaas55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hutchons
Nov 19, 2022 -

Dean Sellers Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Sellers Inc! Please let us know if there is ever anything else we can do for you! Safe travels!

October 30, 2022

Worst car buying experience ever. Do not shop here. Extremely condescending and rude! Waited over 12 months for my vehicle (not their fault) but they never communicated throughout the More

by Td213
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Murphy
Nov 04, 2022 -

Dean Sellers Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please contact Liz Sellers at (248) 643-3373 or at lsellers@deansellersford.com at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

October 17, 2022

Efficient and professional service - from the receptionist to the service managers to the techs ( and courtesy drivers) More

by JMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty
Nov 04, 2022 -

Dean Sellers Ford responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

October 14, 2022

Everyone at Dean Sellers Ford is always fantastic. Jeff Wright is the best. I would highly recommend him and the dealership for all your Ford car needs. More

by klmagruder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
Oct 18, 2022 -

Dean Sellers Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks for the recommendation, and have an amazing day!

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