Dean Arbour Ford Lincoln Mercury

Always great service I am always greeted by a friendly face and voice when I enter the dealership. If I have a problem or a question, it is always clearly solved or answer I am always greeted by a friendly face and voice when I enter the dealership. If I have a problem or a question, it is always clearly solved or answered. More

oil change and tire fixed Very happy with the dealership they've always taken care of me in a timely manner and they even fixed my slow leaking tire the other day very quick th Very happy with the dealership they've always taken care of me in a timely manner and they even fixed my slow leaking tire the other day very quick thanks More

Great Customer Service! The Dean Arbor Alpena, MI service crew is always on time, knowledgeable, efficient and very courteous. The service writers are friendly and helpful t The Dean Arbor Alpena, MI service crew is always on time, knowledgeable, efficient and very courteous. The service writers are friendly and helpful too and the automobile technicians are always accurate in their work to get my Lincoln back on the road. More

Best service department ever! This is the first time I have purchased a Ford. My next car will be a Ford because of the treatment I get at the service department. I will buy fr This is the first time I have purchased a Ford. My next car will be a Ford because of the treatment I get at the service department. I will buy from Dean Arbor again. More

Steve worked with me to find what I wanted and was patient. Everyone that helped me were wonderful to work with. I looked at several vehicles before I made up my mind. Everyone was very helpful. Mark helped m Everyone that helped me were wonderful to work with. I looked at several vehicles before I made up my mind. Everyone was very helpful. Mark helped me set up Ford Pass. I couldn't be happier. More

Chrysler Pacifica Oil Change Dean Arbor Ford in Alpena provided an oil change on my Chrysler Pacifica last Saturday. The dealership is very knowledgeable and professional in their Dean Arbor Ford in Alpena provided an oil change on my Chrysler Pacifica last Saturday. The dealership is very knowledgeable and professional in their dealings with me for these maintenance procedures. They are also very expeditious at getting these done quickly and thoroughly either on time or ahead of time. More

replace key pads went in and keys were promptly made.... thank you yugo. the key pads were a bit unreasonable but I had no choice in the matter went in and keys were promptly made.... thank you yugo. the key pads were a bit unreasonable but I had no choice in the matter More

Great customer service and assistance. Very satisfied with my new lease vehicle and the time they all took to get me exactly what I wanted, showed me how to work the new technology and got Very satisfied with my new lease vehicle and the time they all took to get me exactly what I wanted, showed me how to work the new technology and got it set up on my phone. They were all very helpful from the sales agent to the person working the numbers and taking us through finalizing the lease. We have gotten multiple cars/trucks from this dealer and they are always terrific. More

satisfied for several vehicles over several years Dave Reed has sold/ and leased us several vehicles over many years and we couldn't be more content. with the sales staff or the running of the dealer Dave Reed has sold/ and leased us several vehicles over many years and we couldn't be more content. with the sales staff or the running of the dealership...fast friendly service always More

Used vehicle purchase Fantastic customer service, before and after the sale!!! Will continue to do business with Dean Arbour Ford Lincoln! This has been by far the easiest Fantastic customer service, before and after the sale!!! Will continue to do business with Dean Arbour Ford Lincoln! This has been by far the easiest buying experience ever! Highly recommend! More