Dean Arbour Ford Lincoln Mercury
Alpena, MI
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78 Reviews of Dean Arbour Ford Lincoln Mercury
Love my new Explorer, rides like a dream and learning all the bells and whistles.Dean Arbour Ford Lincoln Mercury did a great job assisting us on our purchase the bells and whistles.Dean Arbour Ford Lincoln Mercury did a great job assisting us on our purchase More
Every time I take my vehicle in for maintenance, the service team of Mark, Jeff, Corey and Melanie are always helpful and upbeat. They always treat me right and with a smile. service team of Mark, Jeff, Corey and Melanie are always helpful and upbeat. They always treat me right and with a smile. More
I have a great relationship with Dean Arbor, they have a great service dept. that always treats me right and fixes my problems. They are kind, caring, and considerate when taking care of me and my F350 Supe great service dept. that always treats me right and fixes my problems. They are kind, caring, and considerate when taking care of me and my F350 Super Duty truck. they always seem happy to try and accommodate my needs and get me fixed and ready to go. I love these guys, Thanks Dean Arbor... your the Best! More
Very pleased. Dave Reed has sold us several vehicles through the years. He is great with his customers. We have always had excellent service on our vehicles, also. through the years. He is great with his customers. We have always had excellent service on our vehicles, also. More
Love it, fast, friendly, courteous service always very well taken care of. Will be back for next vehicle and they always have treats for our fur babies well taken care of. Will be back for next vehicle and they always have treats for our fur babies More
Awesome Service Steve made everything easy for us to purchase the Explorer. They also gave me a good trade in value. Steve also answered all my questions and concerns Steve made everything easy for us to purchase the Explorer. They also gave me a good trade in value. Steve also answered all my questions and concerns. I didn't have to do anything but like what I was buying, Steve handled the paperwork, the loan through the credit union and getting my insurance switched over to the Explorer. We are very satisfied and would definitely refer others to go here. More
The staff was amazing, not just the salesman, but the whole team “ manager, finance, detail everyone I encountered”. Not pushy, very understandable, reasonable and willing to look out for the client not whole team “ manager, finance, detail everyone I encountered”. Not pushy, very understandable, reasonable and willing to look out for the client not just their pocket books. Was well over a 2 hr drive for me and took the risk but so thankful I did. I drove off with my childhood dream truck without going over my budget. I highly recommend this company. Definitely a 5 star rating in my book. Again thank you all. More
3 Times still a Charm This is the 3rd Flex I've purchased from Dean Arbour working with Dave Reed and his attention to my needs and finding the right vehicle is superior se This is the 3rd Flex I've purchased from Dean Arbour working with Dave Reed and his attention to my needs and finding the right vehicle is superior service. More
I'm disappointed. Twice they had my GMA and both times they found reasons why they couldn't fix my driving light. I still took it to the dealership for a oil change and they were able to find a brake pro they found reasons why they couldn't fix my driving light. I still took it to the dealership for a oil change and they were able to find a brake problem. But couldn't change a light bulb. I have a appointment with the GMC dealership to fix the brakes and change my light bulb. Not going back to the Dean Arbor service again. More