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Deacon's Chrysler Jeep

Mayfield Village, OH

4.5
157 Reviews

835 Som Center Road

Mayfield Village, OH

44143

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Showing 157 reviews

April 24, 2025

Very friendly. Cathy, who was my salesperson was wonderful and made the process easy. Everyone I encountered was very nice. More

by tdatara8989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy and the finance manager
April 23, 2025

Excellent service and friendly staff In and out without a hitch Highly professional. Oil change and tire rotation and replaced a headlight. Headlight was defective so I brought the Jeep back early the fo More

by Cliff Bowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
April 10, 2025

Excellent customer service. I was provided a few different options for my repair. With the choices, I was able make a informed decision. More

by lenonwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name.
April 09, 2025

I was called by a salesman today about a RAM truck 1500 that I had looked at about one month before but did not buy. He said that they had big discounts and asked if I was still interested. We negotiated o More

by Joe Middlefield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Remby General Sales Manager / Mark
April 04, 2025

Kathy and Scott were just great to deal with they took there time and explained everything with no pressure thanks More

by johnponn55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy and Scott
April 03, 2025

I've been purchasing cars from this dealership for 10+ years. Always top tier customer service and satisfaction! More

by Tijonmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Saywell
March 31, 2025

I have going back and forth with the service department about completing the work on my 2022 Dodge Ram since my first encounter 2/12/25. On my third visit to correct this matter, I was told they need to ke More

by Julliette Neal
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim and Michael
March 27, 2025

The representatives at this dealership are ways on schedule and very informative on what's going to happen and the next steps to take. Pricing and fees are communicated up front so that there are no s More

by Gibson2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
March 14, 2025

Best around , caring for their customers and very honest. My second jeep and I am a customer for life More

by Cjg0655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
March 12, 2025

The dealership was excellent. Giving service excellence. The staff was friendly. I got service in a timely manner. The waiting area was clean. Thanks for the complimentary bevera More

by Rjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shari ( the female) in service
Mar 15, 2025 -

Rjohnson responded

I love my Jeep & my dealership!

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