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Deacon Jones Ford Lincoln

Goldsboro, NC

4.7
1,083 Reviews

3301 McLain Street

Goldsboro, NC

27520

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1,083 Reviews of Deacon Jones Ford Lincoln

June 11, 2025

Service department was very evasive with vehicle diagnostic report. Paid for service and paperwork was inadequate and lack complete assessment as requested. I Would not recommend this company or am More

by Brownshel89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Thank you for letting us know about your recent visit to Deacon Jones Ford Lincoln. Please reach out to us at (919) 736-3387 when you can so we can address this situation directly. Thank you and have a great day. Hunter Stovall https://www.deaconjonesfordlm.com/

June 10, 2025

Clean facility, great customer service, knowledgeable staff! Large enough to meet all vehicle needs, yet small enough to know you by name More

by derrick.loftin94
Recommend Dealer
Yes
Employees Worked With
Derrick Loftin
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Derrick.loftin94, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

June 10, 2025

Frank is amazing! I will always seek him out when having services done at this location. More

by Lindseyncummins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

June 10, 2025

This dealership is conveniently located with easy access. All the personnel from sales to service is first class. The entire complex is very neat and clean. Love my lincoln. More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie and Mike.
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Hi Lulu! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

June 09, 2025

Service manager was polite and very helpful. Our service was completed quickly. Very nice waiting area. More

by dianneleeparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names.
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Dianneleeparker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

June 08, 2025

Took almost 6 hours to put a back on driver's seat. One web site says 15 mins. Another says from 2 to 3 hours. I was given no reason for it taking so long. More

by pichomes
Recommend Dealer
No
Employees Worked With
JB
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (919) 736-3387 at your earliest convenience to discuss how we can turn this experience into a positive one. Hunter Stovall https://www.deaconjonesfordlm.com/

June 08, 2025

Fast, efficient, expensive The diagnostic fee was high, but the work was done very quickly More

by mark.kearney
Recommend Dealer
Yes
Employees Worked With
Frank Oliveri
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

June 08, 2025

Very pleased with the purchase of my Bronco Sport! Shane was very helpful & professional in every way possible. I expect a continued good relationship with the service department also! More

by busnrete8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Frank, Chad, Robert!
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Hi Busnrete8, thank you so much for your positive comments about Deacon Jones Ford Lincoln! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

June 06, 2025

Jonathan and Jorge are the best, best Dealer in town, I will definitely recommend them More

by Sergio Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan and Jorge
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Sergio Cruz, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

June 06, 2025

DCF has knowledge and courteous staff in the service department. They try hard to meet the customers’ needs. More

by Jennifer McLawhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Jennifer Mclawhorn, we are so happy to read such a great review about Deacon Jones Ford Lincoln! If you're ever in need of more help, please let us know! Hunter Stovall https://www.deaconjonesfordlm.com/

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