Deacon Jones Ford Lincoln

Excellent Service The service was excellent with courteous and professional employees. I called prior to the service appointment to ask about the process in regards to The service was excellent with courteous and professional employees. I called prior to the service appointment to ask about the process in regards to COVID-19 situation. The employee that I called answered my questions and encouraged me to come for service. More

EXCELLENT staff they were ready for me when I arrived and my truck was serviced and I was back on the road in in less than 90 minutes, great job guys. my truck was serviced and I was back on the road in in less than 90 minutes, great job guys. More

Not A Respectful Experience Wanted to test drive a car. Salesman refused to wear a mask for test drive, even when he was offered one. never going back there, no respect for the c Wanted to test drive a car. Salesman refused to wear a mask for test drive, even when he was offered one. never going back there, no respect for the customer. More

Excellent staff and technicians. Facility is very clean, easily accessible, and customer waiting area is outstanding!!! Service technicians completed the service and returned my truck clean. easily accessible, and customer waiting area is outstanding!!! Service technicians completed the service and returned my truck clean. More

I enjoyed the friendly atmosphere, and Bergen was very knowledgeable about the car!! I am especially grateful that with my purchase the sales manager is going to be donating 1,ooo.oo to my church that I p knowledgeable about the car!! I am especially grateful that with my purchase the sales manager is going to be donating 1,ooo.oo to my church that I pastor. Yge Summit Rd. Church of God @ P.O. Box 2162 Eden, NC. 27288!!! More

DO NOT COME TO THIS DEALERSHIP! Came in dealership to get DO NOT COME TO THIS DEALERSHIP! If I could I would give them 0 stars. Came in dealership to get a replacement key for my wife and my car. Had to wait DO NOT COME TO THIS DEALERSHIP! If I could I would give them 0 stars. Came in dealership to get a replacement key for my wife and my car. Had to wait in parts for assistance who sent us to service. Had to wait 1 and 1/2 hours before key completed, and area was not busy. Then finally when got new key in ignition, our driver's power seat did not work. I know for fact my seat worked this morning before we came to dealership. Then service guy comes and tells us in lobby that his guys did not move the seat. He flat out LIED to us trying to cover his butt. Had to wait even longer for them to "figure it out". Service guy came back out said "maybe our guys did move it back". Then proceded to tell us that they "zip-tied" the switch under the driver seat. What the *&?! You break it and you "rig" up my car? To top it off, the service guy didn't even apologize!! PLEASE, PLEASE do not come here and waste your time! Bunch of liars and con artists. They will scam you out of your money, time and add more damage to your vehicle. We got screwed and accused. More

FAIR- FAST-SERVICE Been a customer with dealership over 30 years always helpful. Robert in service knows more about a Ford than Ford. Jeff Hill a good guy to deal with Been a customer with dealership over 30 years always helpful. Robert in service knows more about a Ford than Ford. Jeff Hill a good guy to deal with. Bill Knotts More

Prompt, and efficient As always, the service here is friendly and prompt. Car is always ready when promised, and if there may be delays they let you know up front. As always, the service here is friendly and prompt. Car is always ready when promised, and if there may be delays they let you know up front. More

WOREST COMPANY EVER , STAY CLEAR FROM THEM PLEASE DON'T EVER BUY A CAR FROM THIS DEALERSHIP EVER , THE FINANCE DIRECTOR JORDON BASICALLY CALLED ME A LIER AND I WAS STEALING SOMEONE'S IDENTITY . PLEASE DON'T EVER BUY A CAR FROM THIS DEALERSHIP EVER , THE FINANCE DIRECTOR JORDON BASICALLY CALLED ME A LIER AND I WAS STEALING SOMEONE'S IDENTITY . FIRST THING THAT JORDON TOLD ME WAS IF IM WHO I SAY I AM I NEEDED TO REALLY GO TO MY HOMETOWN SHERIFF DEPARTMENT AND FILE A POLICE REPORT FOR IDENTITY THEFT BECAUSE WHAT FORD SAID I WAS A THEFT AND I STOLED MY OWN IDENTITY . SO I FILED A POLICE REPORT WITH THE MAJOR CRIMES UNIT AT THE SHERIFF'S OFFICE AND ALSO CALLED FORD CREDIT FRAUD DIVISION AND THEY WERE BLOW AWAY TO SEE HOW THE FINANCE MANGER OF DEACON JONES WAS REFUSING TO SELL ME A 74K TRUCK WHEN FORD CREDIT ONLY WANTED A SS CARD AND DL AND PASSPORT TO VERIFY WHO I WAS . I FAXED EVERYTHING OVER TO FORD CREDIT FRAUD DIVISION AND TALKED TO A JESSICA AND SHE STATED DEACON JONES WENT TO FAR AND I DO NOT NEED TO DO BUSINESS WITH THAT DEALERSHIP . JORDON FROM DEACON JONES ALSO STATED CALLING OTHER DEALERSHIPS WERE I HAVE BOUGHT OTHER CARS TO TRY TO SNICK INFO FROM THEM . I WENT STRAIGHT TO CROSSROADS FORD IN CARY AND BOUGHT A NEW 2019 F250 KING RANCH DIESEL FOR 10K OFF STICKER WITH 5.99 APR FOR 75 MO WITH NO PAYMENTS FOR 120 DAYS AND WENT THROUGH FORD MOTOR CREDIT . ALL DEACON JONES DEALERSHIPS WENT DOWN HILL WHEN THE OLD MAN DIED . OLD MAN DEACON JONES WAS A GREAT MAN AND A FRIEND OF OUR FAMILY SENSE THE EARLY 80'S AND MY PARENTS WERE ON THE BOARD OF DIRECTOR'S AT FIRST CITIZENS BANK WITH ME FOR YEARS AND WE HAVE HAD A HOUSE IN FLORIDA NEXT TO HE'S HOUSE FOR EVER. I HAVE CONTACT MAY TEAM OF ATTORNEYS TO SEE WHAT LEGALLY I CAN DO . More

Purchasing an F-150 The entire staff at Deacon Jones Ford was wonderful in helping me purchase my F-150. They provided excellent service and made the truck buying experi The entire staff at Deacon Jones Ford was wonderful in helping me purchase my F-150. They provided excellent service and made the truck buying experience as easy and enjoyable as it could be. I would recommend anyone looking to buy a vehicle consider the team at Deacon Jones Ford in Goldsboro, NC. I have been buying cars from them for over 10 years. More