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Shottenkirk Ford - Service Center

Indianola, IA

4.8
261 Reviews

261 Reviews of Shottenkirk Ford - Service Center

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March 22, 2024

visited for 1st service after purchase. Service area ultra clean, staff, very organized, friendly. completed work and back on the road in 1 hr. More

by rogerlandon2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Smurthwaite
March 21, 2024

The service manager was very friendly and cordial. She explained all of my services in detail. An overall great customer service experience. More

by SAMGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with a sales.
March 21, 2024

I always take my car here, they are always so helpful and fix the problem the first time, I've never had any problems with them and the staff is always so friendly I highly recommend! More

by rippergercassie16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Krauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Waited over 2 hours for my oil change. Get it finished and my bill isn’t ready and the guy is on lunch. Paid for a part they had broken off. More

by WASSONJADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
March 19, 2024

James was amazing to work with! Work was done in a timely fashion and correctly. More

by CHRISEWOLDSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James S
March 17, 2024

Very fast friendly service. It was clean environment to wait in. Staff was very helpful. More

by Waala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia R Kelly
March 17, 2024

I had a coupon for “The Works”. Very thorough, honest, and friendly service. It didn’t take too long. More

by SHEILA4433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
March 14, 2024

everyone very helpful Rick in service very helpful always asking what he could do for us and listen to us More

by FILIPINO_STORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick service dept
March 14, 2024

Always a warm welcome when visiting this dealership. They attend to my needs and keep me informed of possible needs of said vehicle and solutions. Very helpful More

by JGOEDE1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department sta
March 14, 2024

All went as usual! Good service and attention. It was quit and clean. On the road. More

by CVAS1664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Miller