Shottenkirk Ford - Service Center

Always easy to get I. To get vehicle serviced. Great employees always courteous and helpful. To get vehicle serviced. Great employees always courteous and helpful. More

Service and tire rotation was done quickly. We had some discrepancies about the remaining oil changes and tire rotations that I pre purchased when I purchased the vehicle. I showed them my pape We had some discrepancies about the remaining oil changes and tire rotations that I pre purchased when I purchased the vehicle. I showed them my paperwork to verify what I was saying was true and the service managers verified that my numbers were correct by looking through my vehicles service records on their computer. I was told that they were working with a new system and that it hadn’t transferred the numbers correctly. This was the second time that I have had to go through this with them. When I got into my truck, I checked the tire pressures and saw that the pressures read backwards of what they should have been. So this meant that either they put the wrong pressures in the tires or that they didn’t reprogram the tire pressure sensors after they rotated the tires. They had to take the truck back to the service room and after ten minutes, they brought the truck back so that I could leave. After nearly losing two tires in the past following tire rotations and having to document the details of every visit so as to back up these issues that I continue to have, I feel that I spend too much time babysitting their work and will do everything I can to stay out of their service department once my warranty and prepaid oil changes have been completed. More

Chris was a very nice man. I was in and out in half the time I was told it would take. I was in and out in half the time I was told it would take. More

Great service, took care of everything I needed done and got my truck back to me quickly. got my truck back to me quickly. More

This dealership has done nothing but impress me I'm 63 and have probably had 25-30 new trucks in my time and these guys have always gone the extra mile (my first new one from them). Wish I would have foun and have probably had 25-30 new trucks in my time and these guys have always gone the extra mile (my first new one from them). Wish I would have found them sooner.! More

There isn't another Ford dealer I would trust to work on my F150. You guys are fast and complete the job to its max. Thank you again Jim Plambeck my F150. You guys are fast and complete the job to its max. Thank you again Jim Plambeck More

They were very helpful and had my car in and out in a short amount of time. Their customer service was excellent. short amount of time. Their customer service was excellent. More

The dealership is very professional and they treat their their customers with respect and concern. They put the needs of their customers first. They keep the customer informed on how the work is going. their customers with respect and concern. They put the needs of their customers first. They keep the customer informed on how the work is going. More

I asked for an estimate for repairs, the service team gave me an honest up front price. They were fast and efficient in doing the needed service. They even picked me up at home and delivered me to the de gave me an honest up front price. They were fast and efficient in doing the needed service. They even picked me up at home and delivered me to the dealership to pick up my vehicle. More

The service was wonderful and quick! They came and jumped the car, took it to be repaired and brought it back. All in the same day! So very pleased and appreciative! They came and jumped the car, took it to be repaired and brought it back. All in the same day! So very pleased and appreciative! More