Shottenkirk Ford - Service Center

Dealership is alright. Bought my car back in December 2023 & I love it! Just hit the 10,000 mile mark & took it in to get an oil change which was also supposed to have a mu Bought my car back in December 2023 & I love it! Just hit the 10,000 mile mark & took it in to get an oil change which was also supposed to have a multipoint inspection & checking of all fluids, tire rotation, etc. mainly just frustrated with advisors, seem nice but have had issues with the 2 times I’ve been in for service. The first time the advisor I was on the phone with, had an attitude when I had questions about scheduling an appointment then hung up before I had even finished speaking. This time just felt very awkward and not really inviting. They did half a multipoint inspection, never got my tires rotated & no fluids were checked. Was lucky I even got a proper oil change if that. More

The work to repair extensive hail damage to our Ford Edge was done as promised and on time. was done as promised and on time. More

I am very happy with DeYarman Ford as my go to dealership. The service is always prompt and the staff pleasant. dealership. The service is always prompt and the staff pleasant. More

Great service! A little pricey. The service person was very good and thorough. Will be back A little pricey. The service person was very good and thorough. Will be back More

Deyarman Ford took care of my key fob issue very promptly and even looked for ways to cut the cost for me! Such good service! and even looked for ways to cut the cost for me! Such good service! More

Everyone that works in the service dept is great and do amazing job helping getting what you need fixed amazing job helping getting what you need fixed More

Great friendly and knowledgeable service department, will ask and inform you before doing any unexpected services. Quick as well ask and inform you before doing any unexpected services. Quick as well More

Rick was awesome! !!! He really tries to do the best thing for the customer. I Have had six batteries From Deyarman in the last five years And had to pay for almost all !!! He really tries to do the best thing for the customer. I Have had six batteries From Deyarman in the last five years And had to pay for almost all of them, even though they were under the three-year warranty. So Rick got this all straightened out and got me a credit for the batteries that I shouldn’t have had to pay for. Thank you, Rick! More

Excellent service. They were very quick and squeezed me in for my oil change last minute. They were very quick and squeezed me in for my oil change last minute. More

Very timely with scheduling appointment and performed what was asked! Very courteous when picking up vehicle. what was asked! Very courteous when picking up vehicle. More