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Shottenkirk Ford - Service Center

Indianola, IA

4.8
262 Reviews

262 Reviews of Shottenkirk Ford - Service Center

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June 18, 2024

They do good work. They are good for there word unlike a GMC dealer I deal with for my other vehicle I own!! More

by PGEORGEJR1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department can't remember his name.
June 17, 2024

Customer service is top notch. Knowledgeable staff. Fast turnaround. Service valet is a life saver. More

by SJJENSEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felicia, the service organizer
June 16, 2024

I had a scheduled pick up time for my car. It never was picked up. Also, this will be the third time in 3-4 weeks that I am taking my car in for the same issue that continues to occur. I’ve pa More

by ANNMORTIMER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felicia made my car pick up appt.
June 16, 2024

The dealership is always knowledgeable, communicates when finished, flexible, and willing to help. Thank you More

by jeri.jo.dudney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
June 14, 2024

Consistent and friendly service that cares about its customers. I hope to refer many clients to this business. More

by BRANDT.CARLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Carlson
June 13, 2024

Took care a problem right away. It was fixed to my satisfaction with no problems… awesome job Rick! More

by MDEHOYOSMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
June 11, 2024

Very great bunch of people to have do the work for me that I can know longer do. Very good and knowledgeable group from the service writers to the technicians. Keep doing a great job. Thank You More

by Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Kelly
June 11, 2024

Very friendly. Explained everything thoroughly and provided recommendations. And he and the guys kept it quick. Thanks! More

by CAR5MARSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James S
June 10, 2024

The entire dealership was great to work with but our salesman Zach was terrific. Everyone was very responsive, knowledgeable and fair. More

by tim.seagren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Felicia and Chris provide excellent service! Professional, good at what they do, and always respectful. More

by TRITCHLORRIE
Workmanship
Recommend Dealer
Yes
Employees Worked With
Felicia
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