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Shottenkirk Ford - Service Center

Indianola, IA

4.8
262 Reviews

262 Reviews of Shottenkirk Ford - Service Center

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July 31, 2024

Fast and easy. Went out of there way to help and got it all done while on vacation. More

by jdbeck99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Excellent service. Service came to my workplace to complete two recalls and the next day to my home to complete one recall. So convenient not to have to go into the sho More

by carolhyslope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
July 31, 2024

The oil was changed very quickly happy about that. I sat for 10 minutes after seeing my car come out, nobody came to get me. The guy checking me out took about 12 or more minutes to check me out, didn More

by HAWKLYNN1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with service dept
July 27, 2024

service writer was very helpful. Mechanics were having problems, but all was well in the end More

by RESHAW611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
July 26, 2024

They are always looking out for me had a problem with my tires they completely checked it out and redid it during my oil change for me and took care of me More

by DENNISLYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calem Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

I arrived at 7:00 A. M. for Quick-Lane service without an appointment. They greeted me in the staging area, wrote the service ticket, and showed me to the waiting area tel More

by JLJCJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Miller checked me in, and a lady completed the review and checkout process.
July 25, 2024

TAKES CARE OF MY NEEDS. OFFERS NUMBER ONE SERVICE IF YOU HAVE A PROBLEM. WILL LISTEN TO YOU! More

by STAN.THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calem Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

For my Bronco in for a recall and arranged to have another issue looked and found a solution and will get my vehicle back in to fix More

by akeller23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DeYarman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

The service was great and friendly but my oil change and tire rotation took three hours on a Monday. More

by hansonrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just service
July 21, 2024

was not upfront about time for oil change, 5 hours a bit much was nice about tire rotation. More

by GOLDENRIDGEFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Thorson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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