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DeVoe Cadillac - Service Center

Naples, FL

4.4
167 Reviews

167 Reviews of DeVoe Cadillac - Service Center

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April 26, 2025

John Mullens is always most attentive to the needs of my car. He is a First Class Assistant Sales Manager!!! More

by BARBILLSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
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Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're thrilled to hear that John consistently takes great care of your car and provides such attentive service. We look forward to continuing to serve you and your car with the highest level of care!

April 26, 2025

Very helpful in taking care of an unusual problem, fixing the problem, and arranging to have my x5 returned to me. Thanks John. More

by RVDAV129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We’re so glad John was able to step in and help resolve the issue quickly and smoothly for you. Taking care of unexpected problems is something we take seriously, and it's great to hear everything was handled to your satisfaction. We truly appreciate your trust and look forward to being here whenever you need us!

April 26, 2025

Benjamin was great, helpful, and knowledgeable. I would definitely work with him again. Thank You! More

by dan9339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Brewster
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Apr 28, 2025 -

DeVoe Cadillac responded

Thank you, Dan! We're so glad to hear that Benjamin provided such helpful and knowledgeable service. It's always great to know that our team is making a positive impact, and we're thrilled that you'd want to work with him again. We truly appreciate your kind words and look forward to assisting you in the future!

April 26, 2025

The maintenance representative was very helpful. He helped me find exactly what I was looking for and ordered it for me. Had it shipped to my home too. More

by NAPLESCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name.
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Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for taking the time to share your experience! We're so glad to hear that our team member was able to assist you in finding exactly what you needed and made the process smooth and convenient by arranging shipment directly to your home. We look forward to helping you again in the future!

April 26, 2025

John was excellent Very quick Work. Nice waiting room overall great experience Will tell friends More

by STEVE.INGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 28, 2025 -

DeVoe Cadillac responded

Thank you, Steve! We're so glad to hear John made such a positive impression with his quick and efficient service. It's great to know you enjoyed the comfort of our waiting area as well. We truly appreciate your support and your willingness to recommend us to others — that means the world to our team! We look forward to seeing you again down the road!

April 26, 2025

John, my service manager, did a great job keeping me apprised of how the service was proceeding. Waiting room was very comfortable. More

by tom@rtcol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullins in service.
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Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're delighted to hear that John kept you well-informed throughout your service visit and that you found our waiting area comfortable. Providing clear communication and a welcoming environment are priorities for us, and it’s great to know we delivered on both. We appreciate your feedback and look forward to serving you again!

April 25, 2025

Service Advisor Benjamin was outstanding - the best service advisor I have ever dealt with. Courteous, professional and always communicated with me during the service performed (oil change and tire ro More

by aksintel6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin
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Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for taking the time to share your experience and for highlighting the great service you received from Benjamin. We understand your concern regarding the tire pressures and appreciate you pointing it out. If you'd like help getting that corrected, please feel free to reach out to us directly—we’re more than happy to assist.

April 25, 2025

Advisor Luke at De Voe was great! On time and work were perfectly executed! I will be back for a tutorial on the CT5! De Voe ROCKS!. More

by MARYLEGAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUKE
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Apr 26, 2025 -

DeVoe Cadillac responded

Thank you, Mary, for the fantastic feedback! We're so glad Luke provided you with excellent service and that everything was completed to your satisfaction. We look forward to giving you a tutorial on the CT5 soon.

April 25, 2025

Luke Allen is a great asset to DeVie Cadillac. He is the reason I will once again give them the opportunity to lease me my next vehicle. More

by djrader1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Beatty
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Luke Allen made such a positive impact on your visit. We look forward to helping you with your next vehicle lease and appreciate your continued trust in DeVoe Cadillac!

April 25, 2025

Excellent service received in a timely manner. . Courtesy car wash was appreciated. Clean and comfortable waiting was appreciated. More

by TODDNORRIS610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department was excellent
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Apr 26, 2025 -

DeVoe Cadillac responded

Thank you, Todd, for your kind words! We're glad to hear you had an excellent experience with timely service and appreciated the courtesy car wash. We're also happy you found our waiting area comfortable. We look forward to your next visit!

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