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DeVoe Cadillac

Naples, FL

Overview
Employees
Reviews
Vehicles
4.5
221 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 221 reviews

April 20, 2025

I had some issues with my service. I left 4 messages for the service manager and he never called me back. I have owned many Cadillacs and have never had worse service. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Beatty
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

DeVoe Cadillac responded

Hi, Thank you for bringing this to our attention. We sincerely apologize for the lack of follow-up and the frustration you’ve experienced with your service. This is certainly not the standard of service we strive for at DeVoe Cadillac. Please feel free to reach out directly to us at your convenience, and we will make this right. We appreciate your continued trust in Cadillac and hope to have the opportunity to regain your confidence.

April 19, 2025

I have used DeVoe service for some time and have never been disappointed . In fact, they exceed my expectations . More

by SUEBURNHAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Brewster
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello Sue, thank you for your continued trust in DeVoe Cadillac! We're thrilled to hear that we've consistently exceeded your expectations. It's always our goal to provide excellent service, and we're grateful for your loyalty. We look forward to serving you again in the future!

April 19, 2025

The experience was very positive. Miss Koenig was first class in welcoming me and taking care of my car. She was much appreciated. More

by LRKLOCKE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Koenig
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello, Thank you for sharing your positive experience! We're thrilled to hear that Miss Koenig provided first-class service and took great care of your vehicle. We truly appreciate your kind words and look forward to assisting you again in the future!

April 19, 2025

John Mullens is professional, courteous, knowledgeable, and easy to work with. Plus they provide round trip transportation. More

by ghansen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello, thank you for sharing your positive experience! We’re thrilled to hear that John Mullens provided such excellent service. It’s great to know that our round trip transportation was a helpful convenience. We appreciate your kind words and look forward to serving you again in the future!

April 19, 2025

Fabulous personal attention from Nick the salesman in the resale department he was patient answered on my questions and helped me with all the new electrical devices More

by CPIEHL2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 20, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're so glad to hear that Nick provided you with such attentive and helpful service. It’s great to know he took the time to walk you through everything and made your experience at DeVoe Cadillac a positive one.

April 19, 2025

Quick to get me in and the cost was less than quoted. Done right the first time. Always excellent service More

by ALLSOP92003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Fitzgerald
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello, thank you for your feedback! We're so glad to hear that your service was quick, the cost was less than expected, and everything was done right the first time. We strive for excellence, and it's great to know we've met your expectations. Looking forward to serving you again!

April 19, 2025

John was straight forward, honest and sincere. You now have a new customer going forward More

by kobakofk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello, Thank you for your kind feedback! We're so glad to hear that John provided you with straightforward, honest, and sincere service. We're excited to have you as a new customer and look forward to assisting you again in the future!

April 19, 2025

Service department is always courteous and attentive. My service advisor Luke is thorough, friendly and beyond helpful. More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with the Sales Department.
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello, Thank you for sharing your experience! We're glad to know that Luke and our service team continue to provide courteous, attentive, and helpful support. We truly value your trust in DeVoe Cadillac.

April 19, 2025

All individuals were friendly and professional that we dealt with and went that extra step in making sure things were done right More

by RCJD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 20, 2025 -

DeVoe Cadillac responded

Hi, and thank you for the kind words! We're glad to hear our team was both friendly and professional, and that they went the extra mile to ensure everything was done right. We truly appreciate you choosing DeVoe Cadillac!

April 19, 2025

Always professional and friendly. Work is done in a timely manner and you are always informed before any work is done so they have your approval to go ahead with it. More

by SOPHIEBEZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with sales only the Service Dept
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello Sophie, Thank you for your kind words! We're glad to hear that you consistently experience professional and friendly service. It's great that we could keep you informed and make sure you're always in the loop before any work is done. We truly appreciate your trust in us and look forward to your next visit!

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