DeVoe Cadillac | Page 18

Oil Change , Experience was Pleasant and seamless. Loaner car representative was good to work with and made sure I understood how to operate everything and the veh Experience was Pleasant and seamless. Loaner car representative was good to work with and made sure I understood how to operate everything and the vehicle was clean and very acceptable. More

Excellent service Very happy to be able to have friendly service with everything requested taken care of. Very good communication with dates and time for service and pi Very happy to be able to have friendly service with everything requested taken care of. Very good communication with dates and time for service and pick up of completed vehicle. More

Very smooth transaction with good follow up. I visited a number of SW Florida dealerships and was considering competing brands. Two of the dealerships were DeVoe (Cadillac and GMC), and my exper I visited a number of SW Florida dealerships and was considering competing brands. Two of the dealerships were DeVoe (Cadillac and GMC), and my experience at both dealerships is what tipped my decision to purchase. Professional, knowledgeable, and friendly staff. More

Very satisfied - this survey is poorly constructed too many questions to complete. I will not fill future requests do not send any more. My review will be one sta - this survey is poorly constructed too many questions to complete. I will not fill future requests do not send any more. My review will be one star More

Excellent Customer Service My husband and I always receive excellent customer service at DeVoe. Our vehicle receives the best servicing to keep it running and looking good. My husband and I always receive excellent customer service at DeVoe. Our vehicle receives the best servicing to keep it running and looking good. However, the customer service care we receive is also excellent, hands down. Our calls are taken quickly and efficiently, we are scheduled to fit our calendar and always asked if we need a vehicle while ours is being serviced. All that before we even arrive at the service department. Everyone is friendly and welcoming and John knows what we need and is always quick to get things going and makes sure we know what is going on and ensures we have everything we need. I really can't see me going anywhere else. Thank you John and thank you DeVoe. More

Professional in every respect.. One of, if not the most, pleasurable experiences we have ever had buying a new car. Friendly greeting at the front door, professional and courteous sa One of, if not the most, pleasurable experiences we have ever had buying a new car. Friendly greeting at the front door, professional and courteous sales team, etc. Pete Weidner and Griffin Clark were excellent....no sales pressure....just very helpful and willing to help us make a good decision...loving our 2019 XT5! More

Great Experience Caring service personnel, they care and make certain they explain every detail. I have had to contact them for an immediate problem. They always make Caring service personnel, they care and make certain they explain every detail. I have had to contact them for an immediate problem. They always make sure I have a loaner car for my convenience. The repair was actually completed earlier than anticipated. More

Smooth as silk I called the service department and left my name and phone number and somebody called me right back. Setup an appointment to have the car serviced an I called the service department and left my name and phone number and somebody called me right back. Setup an appointment to have the car serviced and the service consultant relayed the recall information to me and said DeVoe could do the servicing and recall work at the same time. I brought my car in the next day and was in and out with an exceptional loaner right away. Towards the end of the day I received a phone message saying the car was ready and what time the service consultant (Korina) would be in the next morning. Brought the loaner back the next morning and was back on the road in 15 minutes with my clean car that had been just washed. I'm a snow bird from Minnesota and I love taking my car into DeVoe -- everything always goes smooth as silk. More

Service center is exceptional. Our 2008 Cadillac has been to the service department at DeVoe for 2 serious problems besides routine maintenance. The service department handled the Our 2008 Cadillac has been to the service department at DeVoe for 2 serious problems besides routine maintenance. The service department handled the problems professionally and in a timely manner. We were pleased. More

Steve in service does a great job! Great service! Steve the service manager stays on top of all problems. He calls back promptly and follows through with all your questions. My Escalade Great service! Steve the service manager stays on top of all problems. He calls back promptly and follows through with all your questions. My Escalade is waiting for new transmission parts. More