DeVoe Cadillac

Disappointed, they worked on my car,got it back, not working properly, of course zero accountability. working properly, of course zero accountability. More

Repeated bad experiences with service department for maintenance. During the last visit, I actually started researching other brands for my next new car. I bought Cadillac for the rumored wonderful cust maintenance. During the last visit, I actually started researching other brands for my next new car. I bought Cadillac for the rumored wonderful customer service, but that hasn’t happened. More

the dealership has become greedy pigs. There marking up the price of escalates 45,000. The owners son told me that the stare of Florida allows them to do this. Nonsense, there's no reason There marking up the price of escalates 45,000. The owners son told me that the stare of Florida allows them to do this. Nonsense, there's no reason to do it. No customer loyalty, stay away from this dealership they are greedy, dishonest and unprofessional. I will never buy from them again under these conditions. More

Oil change took longer than expected. I missed my lunch break and was late getting back to work. I missed my lunch break and was late getting back to work. More

I leased my XT 5 in May of 2020. It has been in service 9 times for the same issue. The camera and now the dashboard. I was told they can’t do anything about it because it isn’t acti It has been in service 9 times for the same issue. The camera and now the dashboard. I was told they can’t do anything about it because it isn’t acting up when I bring it in. Steve, the manager watched numerous videos and looked at a lot of pictures I have showing them what the problem is but still they can’t do anything. I’m putting out all this money for what is supposed to be a higher standard vehicle. I was told they would let me out of my lease early, because resale for used cars was excellent but they didn’t think they could get me into another vehicle. Great customer service guys. You want to take my car back then sell it to the next sucker knowing all the issues it has. Do yourselves a favor. Stay clear of Devoe Cadillac in Naples. More

Quoted a 2022 Escalade "market price" exactly $30,000 over MSRP. Good luck keeping customers. Explanation: "That is correct. These vehicles are very difficult to locate and we are selling them fo over MSRP. Good luck keeping customers. Explanation: "That is correct. These vehicles are very difficult to locate and we are selling them for what they are currently selling for at the auctions. Some dealers have market adjustments up to $50k. Please let me know if we can assist you further, or I'll be pleased to get back into contact with you once the market normalizes. was; that's auction price." More

This dealership is GREEDY and they are opportunists. Marking their vehicles up $30k simply because they choose to and trying to compare their markup with gas and food prices. Avoid this dealership and a Marking their vehicles up $30k simply because they choose to and trying to compare their markup with gas and food prices. Avoid this dealership and any dealership like them if you have any sense at all. REMEMBER, businesses NEED CUSTOMERS in order to stay in business!!! Why allow yourselves to be ripped off with a simple term “market adjustment”? More

Absolutely horrific service department. They will do everything in their power to up charge you. I have had multiple poor experience's with the service department over the years, but now they refuse to everything in their power to up charge you. I have had multiple poor experience's with the service department over the years, but now they refuse to address and fix a factory authorized air bag recall! Let me re state that, because this is important, FACTORY AUTHORIZED RECALL. Doesn't sound like a company that cares about their customers or clients, does it? Don't let this be you....or your children. More