Back

DeVoe Cadillac

Naples, FL

3.9
156 Reviews
Contact Dealership

4100 Tamiami Trail North

Naples, FL

34103

Directions

By Type

Showing 156 reviews

April 02, 2025

Svenja is the BEST. Her customer service is exceptional. Best service person I have ever experienced. More

by crhonack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
Apr 03, 2025 -

DeVoe Cadillac responded

Hi, thank you for sharing your experience with DeVoe Cadillac! We’re thrilled to hear that Svenja provided you with exceptional service. We’ll be sure to pass along your kind words to her. We appreciate your business and look forward to serving you again!

April 02, 2025

Service was very efficient. Quick and easy check-in and quick and easy check out. Just frustrated because they didn’t find anything wrong with my automatic breaking system. More

by jmpiccoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 03, 2025 -

DeVoe Cadillac responded

Hi, thank you for sharing your experience with DeVoe Cadillac! We're glad the service was efficient and that the process was quick and easy. We understand your frustration with the automatic braking system not showing any issues, and we’re here to assist you further if needed. Please let us know if there's anything else we can do to help!

April 02, 2025

You did everything I thought should be done to a car and more. Thanks a lot More

by ian1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember her name
Apr 03, 2025 -

DeVoe Cadillac responded

Hi, thank you for your kind words! We're glad to hear that we were able to meet your expectations and go above and beyond. We truly appreciate your business and look forward to assisting you again in the future!

April 01, 2025

We absolutely enjoyed every aspect of leasing a car with Devoe Cadillac. Fantastic customer service, upscale environment, wonderful people, and amazing selection of vehicles. More

by jabellucci27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Siegel
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed every aspect of leasing a car with DeVoe Cadillac. We truly appreciate your kind words and look forward to serving you again in the future!

April 01, 2025

Tom Guthrie has been our salesperson for twenty years,which should say something about his ability and commitment to satisfying customers!. More

by JATNOTES
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom GUTHRIE
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you for sharing your experience! We're so glad to hear that Tom Guthrie has been able to serve you for 20 years. His dedication to customer satisfaction truly speaks for itself, and we’re grateful for your continued trust in him and DeVoe Cadillac. We look forward to many more years of working together!

April 01, 2025

Great customer service, my vehicle is always properly fixed and delivered on time as promised. Very friendly, accommodating and easy to work with. More

by GeneNaplesFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you for your kind words! We're thrilled to hear that you're consistently satisfied with our service. We strive to provide timely and reliable repairs, and it's great to know we hit the mark for you. We look forward to working with you again soon!

April 01, 2025

It was an amazing experience. We got a very pleasant atmosphere and approach, including exhaustive information. More

by Pavel MILOTA
Recommend Dealer
Yes
Employees Worked With
Jim Lombardo
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you for sharing your wonderful feedback! We're so glad to hear that you had an amazing experience with us and that the atmosphere and detailed information provided met your expectations. We look forward to serving you again in the future!

April 01, 2025

Ben is an excellent representative for DeVoe and Cadillac in particular! Very friendly and communicates info well. An asset to have at DeVoe! More

by naplesdgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you for your kind words! We're thrilled to hear that Ben provided such excellent service and made your experience at DeVoe Cadillac enjoyable. We truly appreciate your feedback and are proud to have him as part of our team.

September 16, 2024

I recently purchased a used car from DeVoe Cadillac that I saw listed on the internet and had it shipped to me. I worked with Dwight (salesperson) and Brandon (finance) and this was easily the best experien More

by Go Cats!
Recommend Dealer
Yes
Employees Worked With
Dwight Pike; Brandon Pallottino
Sep 18, 2024 -

DeVoe Cadillac responded

Hi, Thank you for sharing your experience with DeVoe Cadillac. We're thrilled to hear that Dwight and Brandon made your purchase process smooth and that you felt valued throughout. We appreciate your trust and are delighted you're enjoying your new car. We look forward to assisting you again in the future!

July 24, 2024

This dealership is very poor in responding to phone calls. I have made three phones calls over two day and can not get anyone to return my call The switchboard operated even hiring up on me the last More

by judneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
business manger
Jul 26, 2024 -

DeVoe Cadillac responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 26, 2024 -

DeVoe Cadillac responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 31, 2024 -

DeVoe Cadillac responded

Hello, we’re sorry to hear about the difficulties you’ve experienced with our phone response. This is not the level of service we aim to provide, and we understand how frustrating this must be. We will address this issue with our management team to improve our communication practices. If you need immediate assistance, please reach out to us directly, and we’ll make sure your concerns are addressed promptly.

1
...