Back

DeVoe Buick GMC and Subaru of Naples - Service Center

Naples, FL

4.4
179 Reviews

179 Reviews of DeVoe Buick GMC and Subaru of Naples - Service Center

Sort by
August 23, 2023

Very nice customer service. Immaculate dealership and answered all of my questions.Johnny and everyone very helpful. More

by sanmiltwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 28, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, Thank you for your positive feedback about your experience at Devoe. We're delighted to hear that you found our customer service to be very nice and that our dealership met your expectations. We're glad that Johnny and our team were able to assist you with your questions and provide helpful service. Your satisfaction is important to us, and we're pleased that we could make your visit a positive one. If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and look forward to serving you again.

August 05, 2023

Service department needs an overhaul. Threw parts at my truck that didn’t fix the braking issue. I found a well documented recall online and had them confirm it was in GMC bulletins. Refu More

by Stephendavis15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Straus & Victor Hyer
Aug 09, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 20, 2023

Bad noise while driving. Quickly diagnosed as wheel bearings. My older Subaru now drives nicely with no noise. No waiting for appointment. Given loaner. Ready next day. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Carsi
Jul 25, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello Bill, We're glad to hear that we were able to address and repair your Subaru quickly and to your satisfaction! We sincerely value your business and look forward to your next visit to DeVoe Buick GMC!

July 18, 2023

I used the express service and was taken in as soon as the walk around and the paper work was finished. The work was done quickly and I was comfortable in the waiting room. The car was washed an waiting a More

by rhmcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember names.
Jul 20, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 27, 2023

Engine light and several others came on. Once the car was evaluated they identified the problem immediately. This required me to leave the car with them for a few days until the parts arrive More

by dmp512
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry Carsi
Jun 29, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, thank you for this fantastic feedback! It brings us so much pride to see that our team exceeded your expectations with their high-quality service and attention to detail. We will be sure to let everyone know their hard work was appreciated, and we hope you have a wonderful rest of your day!

June 19, 2023

Always professional, Larry and the tech team get the job done! Best dealership in SWFL! More

by Kurt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry Carsi
Jun 21, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello Kurt, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

June 09, 2023

The Subaru Service Dept always delivers a great experience. We had issues with our battery which was replaced by Subaru in January and the car had to be towed. Chris was very attentive and provide More

by bsanjuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 14, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, thank you so much for your praise and kind comments about Chris! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 01, 2023

Typical professional service from DeVoe Subaru, as I've been a customer for 5 years. Larry is on top of things, and if a problem pops up, as things may happen, he fixes it. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 05, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello Rusty, thank you so much for your praise and kind comments about Larry! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

May 31, 2023

Your service manager, Chris makes my service appointment a pleasure! He has helped me several times , always a good job ! More

by Rpackard220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 02, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, thank you so much for your praise and kind comments about Chris! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

May 22, 2023

Great customer service both visits and parts were even less than what was quoted. Highly recommend! More

by nicholetauger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Lihach
May 26, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, We are happy to hear you had a smooth and seamless experience with us! We look forward to providing you with the same great service next time. Thanks for your business!

...
6
...