DeVoe Buick GMC and Subaru of Naples - Service Center
Naples, FL
179 Reviews of DeVoe Buick GMC and Subaru of Naples - Service Center
Service department needs an overhaul. Threw parts at my truck that didn’t fix the braking issue. I found a well documented recall online and had them confirm it was in GMC bulletins. Refu Threw parts at my truck that didn’t fix the braking issue. I found a well documented recall online and had them confirm it was in GMC bulletins. Refused to test the vacuum pump settings were calibrated correctly, because if they weren’t then the new ABS and Trailer Brake module and additional sensor they installed wouldn’t have been needed. A prior experience bought 4 new tires, only 3 were installed and was missing 2 lug nuts. The service manager Victor doesn’t have the capacity to resolve issues and the technicians can’t deliver a solution if the computer can’t identify the problem. Highly dangerous service and wouldn’t recommend to anyone! More
Bad noise while driving. Quickly diagnosed as wheel bearings. My older Subaru now drives nicely with no noise. No waiting for appointment. Given loaner. Ready next day. Quickly diagnosed as wheel bearings. My older Subaru now drives nicely with no noise. No waiting for appointment. Given loaner. Ready next day. More
I used the express service and was taken in as soon as the walk around and the paper work was finished. The work was done quickly and I was comfortable in the waiting room. The car was washed an waiting a the walk around and the paper work was finished. The work was done quickly and I was comfortable in the waiting room. The car was washed an waiting at the service door. More
Engine light and several others came on. Once the car was evaluated they identified the problem immediately. This required me to leave the car with them for a few days until the parts arrive Once the car was evaluated they identified the problem immediately. This required me to leave the car with them for a few days until the parts arrived. A loaner car was provided and the car was ready in the early morning the following Monday, as promised. Friendly, courteous, knowledgeable and professional staff! More
The Subaru Service Dept always delivers a great experience. We had issues with our battery which was replaced by Subaru in January and the car had to be towed. Chris was very attentive and provide experience. We had issues with our battery which was replaced by Subaru in January and the car had to be towed. Chris was very attentive and provide updates about the car status. After all the battery was good and it was recharged. The car was washed and returned to us in good condition. As always, we get great service at the Subaru dealership. We don't take out car to anybody but Subaru, because they know what they are doing. Thank you! More
Typical professional service from DeVoe Subaru, as I've been a customer for 5 years. Larry is on top of things, and if a problem pops up, as things may happen, he fixes it. been a customer for 5 years. Larry is on top of things, and if a problem pops up, as things may happen, he fixes it. More