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DeVoe Buick GMC and Subaru of Naples - Service Center

Naples, FL

4.5
175 Reviews

175 Reviews of DeVoe Buick GMC and Subaru of Naples - Service Center

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November 01, 2023

Excellent customer service. Paul was exceptionally kind, and kept me informed of the progress on the service of my 2018 Forrester. More

by gusc777
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 02, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your feedback. We're delighted to hear that you experienced excellent customer service at Devoe Buick GMC and that Paul provided you with exceptional kindness and kept you well-informed throughout the service process of your 2018 Forrester. Your satisfaction is important to us, and we're here to provide outstanding service every time. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to help.

November 01, 2023

Wonderful experience with the service team. Clear communication and friendly staff. Got my BRZ fixed and back in order. More

by newboy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Carsi
Nov 02, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your feedback. We're thrilled to hear that you had a wonderful experience with our service team at Devoe Buick GMC. Clear communication and friendly staff are key aspects of the service we provide. We're glad we could get your BRZ fixed and back in order. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to help.

October 13, 2023

Johnny was very helpful, explained everything and did not rush me. He is a valuable asset at Subaru. More

by mecloud1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 15, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Dear Valued Customer, Thank you for your kind words about Johnny at Subaru. We're thrilled to hear he provided you with exceptional service and made your experience informative and unhurried. We agree, Johnny is indeed a valuable asset to our team. If you ever need assistance in the future, please don't hesitate to get in touch. Best regards, Your team at DeVoe Buick

October 01, 2023

I have been dealing with Larry Carsi since I purchased my Outback in 2017, Larry is someone I have grown to like and trust, he is a credit to your your dealership! More

by Ronski5221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Carsi
Oct 02, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your continued trust and loyalty, and for your kind words about Larry Carsi! We're delighted to hear that he has made your experience at our dealership a positive one. We're fortunate to have him as part of our team, and we look forward to serving you for years to come. If you ever need anything else, please don't hesitate to reach out. Best Regards, Your Devoe Buick GMC Team

September 28, 2023

Larry does a great job but the technician left some nuts unscrewed and a xxxxxxx tool on top of the motor of my car. The technicians should pay more attention to what they are doing and the details. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Carsi
Sep 30, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for sharing your feedback with us, Tony. We're glad to hear that Larry provided you with excellent service. However, we sincerely apologize for the oversight by our technician. We take your concerns seriously and will address this issue with our team to ensure better attention to detail in the future. Your safety is our top priority, and we appreciate your input as it helps us improve.

August 27, 2023

Larry Corsi and his service team are amazing! They take excellent care of my Subaru. When I met Larry I told him it was his job to keep my OUTBACK in excellent rode worthy condition. It was my j More

by jfhannon2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Corsi and his team
Aug 30, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, Thank you for sharing such a heartfelt review with us! We're thrilled to hear about your wonderful experiences with Larry Corsi and the service team at Dutton Motor Company. It's fantastic to know that Larry and his team have been taking excellent care of your Subaru Outbacks. Your commitment to keeping your vehicles in excellent road-worthy condition while enjoying the driving experience truly resonates with us. We're also delighted to hear about your enduring satisfaction with your previous and current OUTBACKs. Your loyalty to having your vehicles serviced exclusively at a Subaru dealership is greatly appreciated. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to assist you. Thank you for choosing Dutton Motor Company. We're honored to have been a part of your journey with your OUTBACKs, and we look forward to continuing to provide you with excellent service in the future.

August 23, 2023

Very nice customer service. Immaculate dealership and answered all of my questions.Johnny and everyone very helpful. More

by sanmiltwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 28, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, Thank you for your positive feedback about your experience at Devoe. We're delighted to hear that you found our customer service to be very nice and that our dealership met your expectations. We're glad that Johnny and our team were able to assist you with your questions and provide helpful service. Your satisfaction is important to us, and we're pleased that we could make your visit a positive one. If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and look forward to serving you again.

August 05, 2023

Service department needs an overhaul. Threw parts at my truck that didn’t fix the braking issue. I found a well documented recall online and had them confirm it was in GMC bulletins. Refu More

by Stephendavis15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Straus & Victor Hyer
Aug 09, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 20, 2023

Bad noise while driving. Quickly diagnosed as wheel bearings. My older Subaru now drives nicely with no noise. No waiting for appointment. Given loaner. Ready next day. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Carsi
Jul 25, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello Bill, We're glad to hear that we were able to address and repair your Subaru quickly and to your satisfaction! We sincerely value your business and look forward to your next visit to DeVoe Buick GMC!

July 18, 2023

I used the express service and was taken in as soon as the walk around and the paper work was finished. The work was done quickly and I was comfortable in the waiting room. The car was washed an waiting a More

by rhmcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember names.
Jul 20, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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