DeVoe Buick GMC and Subaru of Naples - Service Center

All work performed well. Issue with part needed so I had to return next day, which was acceptable. However, I heard from no one all day the following day and , about 3pm, I c Issue with part needed so I had to return next day, which was acceptable. However, I heard from no one all day the following day and , about 3pm, I called dealer. Courtesy car driver, Kim, returned call to say car was not ready but that she would contact later, pick me up , and deliver me to the dealership! This is what she did, thank you very much! More

I would highly recommend Justin as a sales guy. He’s been awesome trying to help me through my repairs but your service guys when I told them what Justin said about trying to fix my navigation and He’s been awesome trying to help me through my repairs but your service guys when I told them what Justin said about trying to fix my navigation and my heads up display. The response was I didn’t know Justin was a mechanicGary, your service department talks down to people not just myself but two other people I seen waiting in line like he’s way better than everybody there very disappointed in your service department!!! More

We are pleased to be part of the subaru family! They have put togther a great team. They have put togther a great team. More

They are always attentive and helpful. I recently had a flight tire issue and the service rep was relentless in helping me get the car taken to the dealership. I recently had a flight tire issue and the service rep was relentless in helping me get the car taken to the dealership. More

Last December 1st I went to the appointment that was scheduled to change the oil in my car, they treated me very well as usual, but in the end when I opened the car door I realized that the mat was dirt scheduled to change the oil in my car, they treated me very well as usual, but in the end when I opened the car door I realized that the mat was dirty with grease, I immediately called to the person who helped me and I showed him and he answered that it was not possible because they always cover it with paper, I was very upset, and the agent only apologized but showed no effort to fix it, I was not satisfied with just one Sorry, I'm honestly considering another service location for my next oil change. More

Everyone so efficient and friendly at this dealer. While I was having car serviced I looked at new models and wound up buying a new car! While I was having car serviced I looked at new models and wound up buying a new car! More

Victor in the service department used the "F" word at me, got in his car, and drove away. Nobody called me after numerous calls to the dealership. I felt intimated and got in my car and started crying. It got in his car, and drove away. Nobody called me after numerous calls to the dealership. I felt intimated and got in my car and started crying. It was that humiliating. My issue with my tail light is still unresolved. More

Friendly employees, clean environment, $60. 00 just to change a lousy low beam head light that take 10 minutes is a bit pricey, no I will not go back there for service. It’s highway robbery. 00 just to change a lousy low beam head light that take 10 minutes is a bit pricey, no I will not go back there for service. It’s highway robbery. More

Showed up with a flat tire with no appointment. In and out within 1hr., 1-1/2hr. In and out within 1hr., 1-1/2hr. More

Excellent customer service. Paul was exceptionally kind, and kept me informed of the progress on the service of my 2018 Forrester. Paul was exceptionally kind, and kept me informed of the progress on the service of my 2018 Forrester. More