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DeVoe Buick GMC and Subaru of Naples - Service Center

Naples, FL

4.4
162 Reviews

162 Reviews of DeVoe Buick GMC and Subaru of Naples - Service Center

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April 03, 2025

I was very pleased with the work done on my Buick lacrosse. Keep up the good work, More

by dandilou.mantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember is name.
April 03, 2025

Very courteous and professional. They explain everything that is going on with my vehicle. Nice job. More

by gaspartich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
April 02, 2025

I am happy with the service. But what do I know? Took longer than I expected; a full day and a half! More

by dmazz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 03, 2025 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, thank you for your feedback. We're glad to hear you're happy with the service, though we apologize for the extended wait time. We understand how important your time is and will work to improve our efficiency moving forward. We appreciate your patience and look forward to serving you again!

April 02, 2025

Good service. Time est. was accurate. Wish they would have told me that they had an inside waiting room. I sat outside for an hour. More

by dickjfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees
Apr 03, 2025 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, thank you for your feedback on your service at DeVoe Buick GMC. We're glad the estimated time was accurate but regret that you weren’t informed about the indoor waiting area. We appreciate you bringing this to our attention and will work on better communication. Hope to serve you again!

April 02, 2025

Made appointment on line in advance. Service advisor was quick and helpful- also informed me that it was his last day there. I chose to wait for my car in lounge. Lounge is rather sma More

by SHEBOYD7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew B
Apr 03, 2025 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, thank you for sharing your detailed experience at DeVoe Buick GMC. We're glad to hear that your service advisor was helpful and that you appreciated the video update on your vehicle’s inspection. It’s great to know that our team kept the waiting area clean and well-stocked. We look forward to assisting you again at your next service!

April 02, 2025

Worked us in to replace a part that had come in. Washed our call while we waited. Very helpful and friendly. More

by susangunther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ortiz
Apr 03, 2025 -

DeVoe Buick GMC and Subaru of Naples responded

Hi Susan, we’re glad we could fit you in for your part replacement and appreciate your kind words about our team. It’s great to hear you enjoyed the extra touch of a car wash while you waited. Thanks for choosing DeVoe Buick GMC!

April 01, 2025

I was able to easily book appointment online dealer was waiting for my arrival took the vehicle bavk and returned it ready to go and clean. More

by keithcloak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Straus
Apr 02, 2025 -

DeVoe Buick GMC and Subaru of Naples responded

Hi Keith, Thank you for your feedback! We're glad to hear that your service experience was seamless from start to finish. It's great that we could have everything ready for you and return your vehicle clean and ready to go. We appreciate your business and look forward to serving you again!

April 01, 2025

Good service, very prompt and car leanded before handing it back. Nice job from all. More

by davidwmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 02, 2025 -

DeVoe Buick GMC and Subaru of Naples responded

Hi David, Thank you for sharing your positive experience! We're glad to hear that the service was prompt and that everything went smoothly. We appreciate your kind words and look forward to serving you again!

April 01, 2025

Nice people. Knowledgeable. Great techs David Strauss is great. High labor rate but good work More

by RANDPHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave strauss
Apr 02, 2025 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a positive experience with our team, especially with David Strauss. We truly appreciate your kind words about our knowledgeable staff and techs. We aim to provide high-quality work, and we're grateful for your support!

April 01, 2025

I love the dealership. Dave Strauss is so kind and caring while so very busy More

by 2EILEENREARDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Strauss
Apr 02, 2025 -

DeVoe Buick GMC and Subaru of Naples responded

Hi Eileen, Thank you for your kind words! We're so glad to hear you had a positive experience with Dave Strauss. He truly goes above and beyond, even with a busy schedule. We appreciate your support and look forward to serving you again in the future!

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