DeVoe Buick GMC and Subaru of Naples
Naples, FL
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243 Reviews of DeVoe Buick GMC and Subaru of Naples
Victor in the service department used the "F" word at me, got in his car, and drove away. Nobody called me after numerous calls to the dealership. I felt intimated and got in my car and started crying. It got in his car, and drove away. Nobody called me after numerous calls to the dealership. I felt intimated and got in my car and started crying. It was that humiliating. My issue with my tail light is still unresolved. More
Friendly employees, clean environment, $60. 00 just to change a lousy low beam head light that take 10 minutes is a bit pricey, no I will not go back there for service. It’s highway robbery. 00 just to change a lousy low beam head light that take 10 minutes is a bit pricey, no I will not go back there for service. It’s highway robbery. More
Subaru Naples and Kos delivered exceptional experience. So glad we still can't find a dealership like this in the area. Thank you again for the experience and for sure I will recommend you as well. So glad we still can't find a dealership like this in the area. Thank you again for the experience and for sure I will recommend you as well. More
I went to several dealerships in the initial phase of my car buying process, and left each stressed and disappointed, due to the sales reps not being transparent about costs, available inventory and estimat car buying process, and left each stressed and disappointed, due to the sales reps not being transparent about costs, available inventory and estimated timelines. I reached out to DeVoe Subaru of Naples via website inquiry on a Saturday morning around 11:00am, outlining what I was looking for and other pertinent details that would affect the buying/leasing process. By 1:30pm THAT SAME DAY Josselyne had reached out, let me know that they (‘they’ being her and her manager Favio) were able to accommodate all of my requests and get me within my desired budget. By 4:00pm, they had secured my desired vehicle- for a Monday arrival. Mind you, the earliest arrival I had been provided by other Subaru dealerships in the area was 3+ weeks AFTER that! Not only was Josselyne able to meet my needs and terms, she was prompt in communicating, straight forward with details and she genuinely cared about my experience during the leasing process. If you are looking for a Subaru in SWFL, or even FL in general, give DeVoe Subaru in Naples your business. It will be worth it in experience alone! For me, this was a five star experience. With a five star team. That have crafted a five star sales process (I work in sales and call it like I see it). Their process is seamless and each person at the dealership was kind, helpful and genuinely wanted to assist you. THANK YOU AGAIN JOSSELYNE AND FAVIO- YOU GUYS WERE FANTASTIC! More