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DeVoe Buick GMC and Subaru of Naples

Naples, FL

4.5
246 Reviews
Call Dealership (239) 649-1400

1410 Solana Rd

Naples, FL

34103

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246 Reviews of DeVoe Buick GMC and Subaru of Naples

December 20, 2023

They are always attentive and helpful. I recently had a flight tire issue and the service rep was relentless in helping me get the car taken to the dealership. More

by scooterhiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Dec 20, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your feedback! We're thrilled to hear that DeVoe Buick GMC has been consistently attentive and helpful. It's great to know that the service rep went above and beyond, especially during your recent flat tire issue. If there's anything more we can do for you or if you have additional comments, please feel free to reach out.

Dec 21, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

We're glad to hear that you had a positive experience with us. It's fantastic that they were relentless in assisting you with your tire issue and ensuring that your car was taken to the dealership. We appreciate your feedback and look forward to providing you with excellent service in the future.

December 15, 2023

Last December 1st I went to the appointment that was scheduled to change the oil in my car, they treated me very well as usual, but in the end when I opened the car door I realized that the mat was dirt More

by Damaral Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/ A
Report | Print
Dec 18, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

December 12, 2023

Excellent good service good attention good care they trimming the Costumer like family I so happy with my new Subaru forest limited 😍 More

by daisydiaz55@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kos Jano
Report | Print
Dec 13, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with our service, attention, and care at Devoe Buick GMC. Treating our customers like family is our priority, and we're delighted that you feel that way. Enjoy your new Subaru Forest Limited, and if there's anything else we can assist you with, please feel free to let us know.

December 10, 2023

Very easy process. I got exactly what I wanted and Don was patient the entire time. And I love the car. More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Engel
Report | Print
Dec 10, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your car-buying process was easy, and you got exactly what you wanted. It's fantastic to know that Don's patience made the experience even better. W look forward to serving you again in the future!

December 07, 2023

Everyone so efficient and friendly at this dealer. While I was having car serviced I looked at new models and wound up buying a new car! More

by Jrux10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Monroe
Report | Print
Dec 08, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello Valued Customer, Thank you for your fantastic review! We're thrilled to hear that our team was efficient and friendly during your visit. It's great to know that you not only had a positive service experience but also found the perfect new car. If you have any questions or need further assistance with your new vehicle, feel free to reach out. We appreciate your business!

November 30, 2023

Victor in the service department used the "F" word at me, got in his car, and drove away. Nobody called me after numerous calls to the dealership. I felt intimated and got in my car and started crying. It More

by ksfhsf2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
VICTOR HYER
Report | Print
Dec 01, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

November 29, 2023

Friendly employees, clean environment, $60. 00 just to change a lousy low beam head light that take 10 minutes is a bit pricey, no I will not go back there for service. It’s highway robbery. More

by martineplenormand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Dec 01, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello Valued Customer, Thank you for sharing your feedback. We're sorry to hear about your dissatisfaction with the pricing for the headlight replacement. We appreciate your input and will review our pricing structure to ensure it aligns with our commitment to fair and transparent service. If you have any further concerns, please feel free to contact us directly. We value your feedback and hope to have the opportunity to address your concerns in the future.

November 17, 2023

Showed up with a flat tire with no appointment. In and out within 1hr., 1-1/2hr. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Niemiec
Report | Print
Nov 19, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hi Marie, We appreciate your feedback! It's great to hear that we could quickly address your flat tire even without an appointment. Your time is valuable, and we're glad we could get you back on the road within 1-1/2 hours. If there's anything else you'd like to share or if you have further comments, feel free to let us know. We value your business and look forward to serving you again. Best regards, Your DeVoe Buick GMC Team

October 31, 2023

Excellent customer service. Paul was exceptionally kind, and kept me informed of the progress on the service of my 2018 Forrester. More

by gusc777
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Nov 02, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your feedback. We're delighted to hear that you experienced excellent customer service at Devoe Buick GMC and that Paul provided you with exceptional kindness and kept you well-informed throughout the service process of your 2018 Forrester. Your satisfaction is important to us, and we're here to provide outstanding service every time. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to help.

October 31, 2023

Wonderful experience with the service team. Clear communication and friendly staff. Got my BRZ fixed and back in order. More

by newboy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Carsi
Report | Print
Nov 02, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your feedback. We're thrilled to hear that you had a wonderful experience with our service team at Devoe Buick GMC. Clear communication and friendly staff are key aspects of the service we provide. We're glad we could get your BRZ fixed and back in order. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to help.

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