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DeVoe Buick GMC and Subaru of Naples

Naples, FL

4.5
243 Reviews

1410 Solana Rd

Naples, FL

34103

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243 Reviews of DeVoe Buick GMC and Subaru of Naples

December 10, 2023

Very easy process. I got exactly what I wanted and Don was patient the entire time. And I love the car. More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Engel
Dec 10, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your car-buying process was easy, and you got exactly what you wanted. It's fantastic to know that Don's patience made the experience even better. W look forward to serving you again in the future!

December 07, 2023

Everyone so efficient and friendly at this dealer. While I was having car serviced I looked at new models and wound up buying a new car! More

by Jrux10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Monroe
Dec 08, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello Valued Customer, Thank you for your fantastic review! We're thrilled to hear that our team was efficient and friendly during your visit. It's great to know that you not only had a positive service experience but also found the perfect new car. If you have any questions or need further assistance with your new vehicle, feel free to reach out. We appreciate your business!

November 30, 2023

Victor in the service department used the "F" word at me, got in his car, and drove away. Nobody called me after numerous calls to the dealership. I felt intimated and got in my car and started crying. It More

by ksfhsf2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
VICTOR HYER
Dec 01, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

November 29, 2023

Friendly employees, clean environment, $60. 00 just to change a lousy low beam head light that take 10 minutes is a bit pricey, no I will not go back there for service. It’s highway robbery. More

by martineplenormand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 01, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello Valued Customer, Thank you for sharing your feedback. We're sorry to hear about your dissatisfaction with the pricing for the headlight replacement. We appreciate your input and will review our pricing structure to ensure it aligns with our commitment to fair and transparent service. If you have any further concerns, please feel free to contact us directly. We value your feedback and hope to have the opportunity to address your concerns in the future.

November 17, 2023

Showed up with a flat tire with no appointment. In and out within 1hr., 1-1/2hr. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Niemiec
Nov 19, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hi Marie, We appreciate your feedback! It's great to hear that we could quickly address your flat tire even without an appointment. Your time is valuable, and we're glad we could get you back on the road within 1-1/2 hours. If there's anything else you'd like to share or if you have further comments, feel free to let us know. We value your business and look forward to serving you again. Best regards, Your DeVoe Buick GMC Team

October 31, 2023

Excellent customer service. Paul was exceptionally kind, and kept me informed of the progress on the service of my 2018 Forrester. More

by gusc777
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 02, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your feedback. We're delighted to hear that you experienced excellent customer service at Devoe Buick GMC and that Paul provided you with exceptional kindness and kept you well-informed throughout the service process of your 2018 Forrester. Your satisfaction is important to us, and we're here to provide outstanding service every time. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to help.

October 31, 2023

Wonderful experience with the service team. Clear communication and friendly staff. Got my BRZ fixed and back in order. More

by newboy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Carsi
Nov 02, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your feedback. We're thrilled to hear that you had a wonderful experience with our service team at Devoe Buick GMC. Clear communication and friendly staff are key aspects of the service we provide. We're glad we could get your BRZ fixed and back in order. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to help.

October 24, 2023

Subaru Naples and Kos delivered exceptional experience. So glad we still can't find a dealership like this in the area. Thank you again for the experience and for sure I will recommend you as well. More

by Cesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kos Jano
Oct 24, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for your kind words about your exceptional experience at Subaru of Naples with Kos. We appreciate your recommendation and are delighted to have exceeded your expectations. If you or anyone you know needs assistance in the future, please don't hesitate to reach out. We're here to help!

October 13, 2023

Johnny was very helpful, explained everything and did not rush me. He is a valuable asset at Subaru. More

by mecloud1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 14, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Dear Valued Customer, Thank you for your kind words about Johnny at Subaru. We're thrilled to hear he provided you with exceptional service and made your experience informative and unhurried. We agree, Johnny is indeed a valuable asset to our team. If you ever need assistance in the future, please don't hesitate to get in touch. Best regards, Your team at DeVoe Buick

October 06, 2023

I went to several dealerships in the initial phase of my car buying process, and left each stressed and disappointed, due to the sales reps not being transparent about costs, available inventory and estimat More

by Allyson.Lovejoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josselyne, Favio (her manager)
Oct 08, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Dear Allyson, Thank you so much for taking the time to share your fantastic experience with us at DeVoe Subaru of Naples! We truly appreciate your kind words and are thrilled to hear that Josselyne and Favio were able to provide you with such a five-star level of service. Transparency, prompt communication, and meeting our customers' needs are core principles we uphold, and it's wonderful to know that your car-buying experience with us reflected these values. We are delighted that we could secure your desired vehicle within your budget and with a significantly shorter timeline compared to other dealerships. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. Enjoy your new Subaru, and welcome to the DeVoe family! Best regards, The DeVoe Subaru of Naples Team

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