
DeVoe Buick GMC and Subaru of Naples
Naples, FL
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Job Well Done!! We have had a Buick Enclave since 2009. We have been customers of DeVoe Buick since that time as well. When we first met Matt Colla, DeVoe salesman, We have had a Buick Enclave since 2009. We have been customers of DeVoe Buick since that time as well. When we first met Matt Colla, DeVoe salesman, we were so impressed with his friendly demeanor and his willingness to take time with us to find the right vehicle for us. Since that time, we have returned for a 2009, 2011, 2013 and now 2016 Enclave. Matt really cares about his customers and made sure we were thoroughly satisfied with all aspects of the sale, financing, vehicle color, ride and even how my phone and bluetooth connected. The five star rating I checked above is also for the excellent service we continue to receive from John Ruth and his team in the Service Department at DeVoe. Thank you all for a job well done!! More
Totally unacceptable. Made appointment for an oil change and tire rotation. Was very specific about tire rotation since two of the tire were brand new. Was clear about time Made appointment for an oil change and tire rotation. Was very specific about tire rotation since two of the tire were brand new. Was clear about time constraints and was told that there would be no problem. As time for my meeting approached was told they hadn't started it yet. Had to reschedulrle my meeting. After taking four hours later than scheduled was told my bill was over $750.00! They had arbitrarily replaced two tires. Told them to put my tires back on . I wrote to dealership and Buick and never heard from either. More
Personal & Professional From the moment you arrive at the DeVoe Service Center, you are treated as an individual with personal service. I have never felt like a number or jus From the moment you arrive at the DeVoe Service Center, you are treated as an individual with personal service. I have never felt like a number or just another customer. The professionalism of the staff is top notch! They are up front about costs, thorough with service, and do their best to estimate repair time. As an added bonus, their waiting room is inviting. More
My entire experience was OUTSTANDING in every way. I have purchase new cars since I was old enough to do so and I must say the best experience I have ever had was at DeVoe's when I purchased my beautif I have purchase new cars since I was old enough to do so and I must say the best experience I have ever had was at DeVoe's when I purchased my beautiful 2015 Subaru Imprezza. Beginning with the Sales Manger, explaining my options with clarity and ease. The sales personnel were extremely knowledgeable and helpful every step of the way. Even when I get my car washed I am treated with a special kindness that seems to carry through in all the personnel I have been cared for thus far. A rare feeling for a female to have the trust I do in your dealership. Thank you for keeping the importance of good service in your dealership. More
Review of emergency service viit Outstanding service, outstanding location. Needed only an emergency oil change before a trip to the east coast. Car had not been driven for about f Outstanding service, outstanding location. Needed only an emergency oil change before a trip to the east coast. Car had not been driven for about five months, just sat in the garage since last oil change. More
Routine service and recall issue. Routine oil change, tire rotation and recall for power lift gate problem. Arrived at appointed time and was attended to immediately. Service finished Routine oil change, tire rotation and recall for power lift gate problem. Arrived at appointed time and was attended to immediately. Service finished within the estimated time frame. Have always had a good experience with the service department. Current vehicle is the 7th or 8th purchased from DeVoe over the years dating back to Eddie Smith. More
Great Service! Have a Subaru Outback...love it! Service at DeVoe is on schedule and done well. Larry and staff do a great job! Highly recommended. SLCoker Have a Subaru Outback...love it! Service at DeVoe is on schedule and done well. Larry and staff do a great job! Highly recommended. SLCoker More
Larry & his team are a great service group. Their time estimates are consistently accurate. They are efficient, pleasant and helpful. We had utilized another dealer's service department, but Their time estimates are consistently accurate. They are efficient, pleasant and helpful. We had utilized another dealer's service department, but after several visits to DeVoe we are very pleased so they will continue to be our service provider. More
always an excellent experience Always the best experience. I bought my Subaru there and I always get dealer service! Larry and his staff are beyond expectation. Why would any one Always the best experience. I bought my Subaru there and I always get dealer service! Larry and his staff are beyond expectation. Why would any one go anywhere else??? More
Cracks on one area of the dash of my 2012 gmc trucks I spoke about the problemwith Mr. George Allen the customer service agent . He took some photos of the damage and promised me to call General Motors t I spoke about the problemwith Mr. George Allen the customer service agent . He took some photos of the damage and promised me to call General Motors to explain about the situation.Because of his dedication and effort, today my truck has a new dash and I just pay a deductible. I am more than happy to recommend your service department and the responsibility of Mr. George Allen. More