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Subaru of Naples

Naples, FL

4.6
384 Reviews
Welcome to Subaru of Naples, your premier Subaru dealership proudly serving Naples, Marco Island, Bonita Springs, and surrounding communities. We are honored to have you visit our website and learn more about what makes us more than just a car dealer—we are a dedicated member of the Southwest Florida community.
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1410 Solana Rd

Naples, FL

34103

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Showing 384 reviews

April 25, 2025

No. See comments above!!!! This is the about the third or fourth text and/or email I have received from you about my experience on servicing my car there More

by AJMULHERN
Recommend Dealer
No
April 25, 2025

It was fine as usual Work was done efficiently and car was washed and cleaned More

by herk268
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 25, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're glad to hear everything went smoothly and that your vehicle was returned clean and ready to go. We appreciate your continued trust in us and look forward to seeing you next time!

April 25, 2025

1 1/2 hour for oil change with appointment, TOO LONG Promised Wash. Not done. Counter personnel were great. More

by LIEGL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Excellent customer service provided by Matt and reasonable turnaround time. The waiting area was clean and comfortable. More

by ACCESSPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
April 25, 2025

Friendly, prompt, and efficient Great great great great great great great great great great great More

by JEFF.EARNEST613
Recommend Dealer
Yes
Employees Worked With
Teddy
April 24, 2025

Willing to work with you understanding, exceptional service Would certainly work with them again and would recommend them More

by CAITLYNPANDELL
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 25, 2025 -

Subaru of Naples responded

Hello Caitlyn, Thank you for your kind words! We're so glad to hear that our team at Subaru of Naples was able to work with you and provide exceptional service. It's wonderful to know that you would recommend us, and we truly appreciate your trust. We look forward to assisting you again in the future!

April 24, 2025

Gary was able to have the car fixed the same day we dropped it off. We were not able to pick it up the next day as we were out of town the rest of the day. Let us know what was going on and very helpfu More

by Rdusza01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
Apr 25, 2025 -

Subaru of Naples responded

Hello, Thank you for your kind words! We’re thrilled to hear that Gary was able to get your car fixed quickly and that he kept you informed throughout the process. We’re grateful for your 5-star review and are glad we could provide the service you needed. We look forward to assisting you again in the future!

April 24, 2025

The service was amazing. Everyone was extremely nice and attentive. The lounge was clean and they even had warm cookies! More

by DSCAMPER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience with us! We're so glad to hear that you had such a positive visit to Subaru of Naples. Our team strives to provide excellent service, and we're happy to know you felt well taken care of. Plus, we're glad you enjoyed the warm cookies!

April 24, 2025

Everyone we came in contact with was polite and helpful.....Scotty went out of his way to make sure that I was happy..He made sure that I was comfortable with all the bells and whistles this Subaru More

by hhicolleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Subaru of Naples responded

Hello, Thank you so much for sharing your experience with us! We’re thrilled to hear that Scotty went above and beyond to ensure you were happy and comfortable with all the features of your Subaru. It's also great to hear that Gene’s positive experiences with us led you to choose Subaru of Naples. We're glad we could provide such a refreshing and smooth experience after your previous situation. We truly appreciate your recommendation and are excited you love the color of your new car!

April 24, 2025

Great personalized service. They care about the customer and building a long term relationship. It’s not one and done with them. The sale is not the goal. It is making the custo More

by RSIDLOSCA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience! We’re so glad to hear that our team was able to provide you with personalized service and show how much we care about building lasting relationships. At Subaru of Naples, your satisfaction is our priority, and we're happy to know we’re making a difference. We look forward to serving you again in the future!

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