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DePaula Mazda - Service Center

Albany, NY

4.6
515 Reviews

515 Reviews of DePaula Mazda - Service Center

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August 23, 2024

Lisa is fantastic. She is very knowledgeable and helpful. I come to this dealership because of her excellent customer service More

by frankes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa. I only will work with her
August 23, 2024

Can’t get there stories straight to many people not sure or able to get their stories straight More

by APORIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa service writer 5 stars
August 23, 2024

Very good, Very good, Very good, Very good. Very good, Very good, Very good, Very good. More

by POSTIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Clean, comfortable, very polite staff. . video of work being done is brilliant. Price standard.. will do all my cx 5 service there. More

by HTANENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

i came in for an oil change. nice video review of the underside of the car and brakes. No problems found. In and out in 1hour 20 minutes. More

by greg582003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

A appointment was made by a service writer to have a part replaced and was assured it was in stock arrived at appointment waited over a hour to be told the part was not in stock and needed to be ordered and More

by APORIER
Recommend Dealer
Yes
Employees Worked With
Lisa see
August 17, 2024

Very clean facility. Didn’t wait too long. Satisfied with the car work done and explanation More

by LFRANCES1647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Did the job in a timely manner and were very curesosity keeping me informed of progress More

by van52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Very accommodating and willing to work with my schedule. I was traveling and needed an oil change and the service team member fit me in. More

by weeziecheese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Everything was good but received car 25 minutes later than promised. Requirement for 15 words is stupid More

by ASInGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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