DePaula Mazda - Service Center
Albany, NY
461 Reviews of DePaula Mazda - Service Center
When repair took longer than expected, they provided a loaner car (without my asking) and delivered my vehicle to my home the next morning. I appreciate that they found a problem with their work and resol loaner car (without my asking) and delivered my vehicle to my home the next morning. I appreciate that they found a problem with their work and resolved that problem. Great waiting area. Lisa is super helpful More
The staff was wonderful and met me befor I even entered the garage door what was a wonderful surprise. The servis was fairly quick and timely.the video was a wonderful tuch and shows they care. They explai the garage door what was a wonderful surprise. The servis was fairly quick and timely.the video was a wonderful tuch and shows they care. They explain everything that was dune and that everything looks good. More
The staff was very professional. The waiting area was well apportioned. Very satisfied with service.. The waiting area was well apportioned. Very satisfied with service.. More
The service department is great. Brian and Lisa both greeted me upon arrival. Oil change was completed without issue and was done in a timely manner. Brian and Lisa both greeted me upon arrival. Oil change was completed without issue and was done in a timely manner. More
All went very well, from the moment I walked in until I left...thank you left...thank you More
I'm suspecting if the tire really needs to be replaced or not. If you showed the damage on the tire delailed, it would be much better. At least you should show me it directly not on the monitor. not. If you showed the damage on the tire delailed, it would be much better. At least you should show me it directly not on the monitor. More
My service was simple and straight to the point but I did have a warranty issue which has been reported several times but was still a able to be resolved due to there being no since of any issues when mechan have a warranty issue which has been reported several times but was still a able to be resolved due to there being no since of any issues when mechanically being checked. More
Wait time is little longer even for small repairs. Like oil change or service due appointments. Like oil change or service due appointments. More
Quite helpful. I don't know much about cars .mainly...driving it and it needs gas the dealership was very informative and detailed I don't know much about cars .mainly...driving it and it needs gas the dealership was very informative and detailed More
Compared to my last experience at Cooley Mazda, this was great. Honest, straightforward and easy to deal with. Todd was very professional. great. Honest, straightforward and easy to deal with. Todd was very professional. More