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DePaula Mazda - Service Center

Albany, NY

4.6
514 Reviews

514 Reviews of DePaula Mazda - Service Center

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September 19, 2024

Lisa in the service dept was exceptional to deal with. . she kept me fully informed about my vehicle repairs..would definitely recommend your service dept ... More

by vjw12469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
September 19, 2024

Great job by the service team. Daniel, the service writer, kept me well-informed throughout the scheduled maintenance. The service tech performed a very thorough and professional j More

by corfam52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Thank you for your perfect inspection. The guidance was very kindly and the waiting space was very comfortable. More

by jun.nagayama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Never had a problem here. Appreciate the videos giving break down on the things on my car. More

by zach.m.porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Dugan
September 17, 2024

I would recommend you guys to anybody you guys do very good work and service is fast and your Ginuwine thank you More

by davidlogan3456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Excellent service and great customer support. I’m definitely coming back for all my services and future vehicles. More

by jmonte08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I had such a pleasant experience booking an appointment in a timely manner and everyone I dealt with during the service was fantastic More

by Jmkiss22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
September 14, 2024

service rep was extremely kind and polite. My car drove like butter after service! The building is clean and comfortable. More

by tetna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I felt very informed by the staff, they did a great job on my car. They were super friendly too! More

by JANN1024NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miclette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

DePaula is my go to Mazda dealer! They are professional, knowledgeable, curious, caring, and go the extra mile to take care of their customers. Every experience, even bad with my car More

by jenny.lloyd10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa in service is 5 start too!
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