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DePaula Mazda - Service Center

Albany, NY

4.6
514 Reviews

514 Reviews of DePaula Mazda - Service Center

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October 12, 2024

I drove right into the service bay where I was greeted by a service technician he took some information from my vehicle met me at the service desk where we had a conversation about the reason for my visit an More

by bigraider101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Excellent service as I have come to expect. I will continue to depend on them. More

by AsrevNassin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Service was awesome! I arrived very early for an appointment and they got me in and completed the service fantastically. More

by jmoscovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

My service was done in a timely fashion. And iI was pleased with the results I was even given a loaner car to complete my chores for the day More

by CAROLCAMPANELLA2166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa at the front desk very helpful
October 04, 2024

Depaula was the only dealer who was willing to special order an MX 5 for me The 5 month process could not have been better. Hey we’re patient and I would certainly recommend them to anyone More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

DePaula’s service was very friendly and speedy. Lisa especially was beyond helpful and went above and beyond. More

by fergused
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was Lisa, manager. 10 stars
September 29, 2024

Perfect! They filled my window water complementary which kinda surprised to me. Fast and professional More

by yakaiyao5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Staff are always friendly. My car was ready on time and was priced as quoted. More

by HARTIGM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The first service went well. I am not sure as to why they removed all four tires for an inspection for a short oil change, as it was not communicated to me what was being done ou More

by LMROSEN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Crusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

The videos sent were very thorough and detailed. Lisa was quick to make contact with me and get approval of the work. Car was ready on time. Brian worked with Bridgestone to help replace my tires. E More

by qcresanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
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