DePaula Mazda - Service Center

The sales and delivery process was actually a pleasure. Everyone that I dealt with was knowledgeable and helpful. And the process was without undue pressure. They helped me get what I wanted, without tr Everyone that I dealt with was knowledgeable and helpful. And the process was without undue pressure. They helped me get what I wanted, without trying to sell anything I didn't need. More

It took a long time to get the special replacement battery, but I was given a new CX5 to drive while I waited. I appreciate regular updates while I waited. battery, but I was given a new CX5 to drive while I waited. I appreciate regular updates while I waited. More

I have had with my mazda app, where the message on my phone told me that the doors were unlocked and open. I got my car back 2 days ago and now the doors do not lock upon getting out of the car?????? phone told me that the doors were unlocked and open. I got my car back 2 days ago and now the doors do not lock upon getting out of the car?????? More

I had an excellent experience at DePaula Mazda! They were courteous, helpful, and the price was reasonable. I will definitely return! They were courteous, helpful, and the price was reasonable. I will definitely return! More

Professional, prompt and courteous. Offered ride to local mall during the recall work which worked well for me Offered ride to local mall during the recall work which worked well for me More

I should have taken a loner car when there but that is not their fault I am very happy with them. not their fault I am very happy with them. More

Picked a bad day for service as they were short staffed but it took a very long time for my car to be serviced even with an appointment time scheduled. Wish I was told sooner if it was going to be a long w but it took a very long time for my car to be serviced even with an appointment time scheduled. Wish I was told sooner if it was going to be a long wait More

Beautiful new mazda dealership with incredible, friendly and professional staff. Exceptional service at both locations every time! and professional staff. Exceptional service at both locations every time! More

Richie did an excellent job of keeping in touch regarding status of car. Very appreciative of the loaner car - that was unexpected and really helpful. status of car. Very appreciative of the loaner car - that was unexpected and really helpful. More

Once I got to the new facility everything was fine. I didn’t know there was a new location so I went to the old location. I think that someone should have told me they moved when I made an appointment. I didn’t know there was a new location so I went to the old location. I think that someone should have told me they moved when I made an appointment. More