DePaula Mazda - Service Center
Albany, NY
514 Reviews of DePaula Mazda - Service Center
Staff are very professional and helpful. Love thier cozy lounge and free coffee. Highly recommended. Love thier cozy lounge and free coffee. Highly recommended. More
It is always a pleasure to visit DePaula! Professional, friendly and convenient, and the showroom is fantastic! Professional, friendly and convenient, and the showroom is fantastic! More
Amazing customer service! ! Thank you to everyone in service! I was greeted right at my car with a smile and all were extremely professional and kind! Top notch! ! Thank you to everyone in service! I was greeted right at my car with a smile and all were extremely professional and kind! Top notch! More
I love my Mazda. Service was quick and efficient. Everyone I encountered was extremely helpful and knowledgeable. Service was quick and efficient. Everyone I encountered was extremely helpful and knowledgeable. More
My service visit went very well. My service advisors kept me informed of my car's service. I enjoyed the free coffee machine. Totally it was very nice experience. My service advisors kept me informed of my car's service. I enjoyed the free coffee machine. Totally it was very nice experience. More
I recently had to bring my car in for an electrical issue. Even though my English isn't great, the Mazda staff took the time to explain everything clearly until I understood. They also lent me a CX-50 issue. Even though my English isn't great, the Mazda staff took the time to explain everything clearly until I understood. They also lent me a CX-50 as a loaner, and it was an incredible driving experience. I was really impressed with the drivability and quality of Mazda vehicles. More
My service visit went very well. My service advisors kept me informed of my car's service. I enjoyed the free coffee machine while I waited. My service advisors kept me informed of my car's service. I enjoyed the free coffee machine while I waited. More
DePaula Mazda puts their customers first. I had gone in a week prior to get an oil change. My car was dropped off at 9am and my oil hadn’t been changed at 1pm as promised. To make the situati I had gone in a week prior to get an oil change. My car was dropped off at 9am and my oil hadn’t been changed at 1pm as promised. To make the situation right the service manager gave me a free detail and offered to pick up or drop off my car for my rescheduled oil change. For my rescheduled oil change they did just that, my car was dropped off where it needed to be. While being delivered sparking as if it was brand new. Business stands on customer service, that is exactly what DePaula Mazda provided! More
The dealership is clean and comfortable. Free coffee while you wait is very nice. The location is also convenient, easy to get into and out of. Free coffee while you wait is very nice. The location is also convenient, easy to get into and out of. More