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DePaula Mazda - Service Center

Albany, NY

4.6
514 Reviews

514 Reviews of DePaula Mazda - Service Center

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November 09, 2024

Staff are very professional and helpful. Love thier cozy lounge and free coffee. Highly recommended. More

by jnlymrlls13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

It is always a pleasure to visit DePaula! Professional, friendly and convenient, and the showroom is fantastic! More

by cathline0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Amazing customer service! ! Thank you to everyone in service! I was greeted right at my car with a smile and all were extremely professional and kind! Top notch! More

by Mykidzmum2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa and Daury
November 01, 2024

I love my Mazda. Service was quick and efficient. Everyone I encountered was extremely helpful and knowledgeable. More

by deanjud8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

My service visit went very well. My service advisors kept me informed of my car's service. I enjoyed the free coffee machine. Totally it was very nice experience. More

by yoshinori.hagio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

I recently had to bring my car in for an electrical issue. Even though my English isn't great, the Mazda staff took the time to explain everything clearly until I understood. They also lent me a CX-50 More

by N.I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the staff member who assisted me
October 17, 2024

My service visit went very well. My service advisors kept me informed of my car's service. I enjoyed the free coffee machine while I waited. More

by LIVERIOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
October 16, 2024

Tge buying process was quick, easy, and I was done sooner than I expected to be More

by pruess.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroon
October 14, 2024

DePaula Mazda puts their customers first. I had gone in a week prior to get an oil change. My car was dropped off at 9am and my oil hadn’t been changed at 1pm as promised. To make the situati More

by Smb0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

The dealership is clean and comfortable. Free coffee while you wait is very nice. The location is also convenient, easy to get into and out of. More

by ablack002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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