DePaula Mazda - Service Center

Pre-certified checks are sometimes skipped at this dealership, (sold me a car with rim severely bent on the inside and loaded with tire weights - resulted in tire deflating ) and unless you’re willing dealership, (sold me a car with rim severely bent on the inside and loaded with tire weights - resulted in tire deflating ) and unless you’re willing to go to the mat, they’ll tell you, “Sorry, but there is nothing we can do for you.” Typical car dealership shenanigans. And avoid a salesman named Frank at all costs. Once he sells you a car, he’s done with you. He’ll blow you off with the classic sleaze ball car salesman line, “I’m in sales and cannot do anything for you now. Call service and they’ll handle it - there’s nothing I can do for you.” I’ll never do business with DePaula again, and tell everyone I know to avoid them like the plague. More

Careful, prompt courteous service. Reasonable charge. Elegant and comfortable facility. All agents I met were helpful. Reasonable charge. Elegant and comfortable facility. All agents I met were helpful. More

A very courteous,knowledgeable and friendly team. They were very friendly. It was a great experience. They were very friendly. It was a great experience. More

Very helpful and on time friendly people. She keep me informed on all details didn't leave me long in waiting room She keep me informed on all details didn't leave me long in waiting room More

I had a very good experience. Very nice facility. Smooth operation. Excellent communication with technicians and great reminders prior to my visit Very nice facility. Smooth operation. Excellent communication with technicians and great reminders prior to my visit More

They fixed everything they say they was going to fix. I am going to take my car back to them. They do a great job. I am going to take my car back to them. They do a great job. More

I was seen promptly at the appointed time. Beautiful new dealership with a terrific waiting area. Very pleased with the workmanship and knowledgeable staff . Beautiful new dealership with a terrific waiting area. Very pleased with the workmanship and knowledgeable staff . More

Spacious waiting area with free coffee/hot chocolate/water. The service manager was friendly and helpful. I also liked the video of my car being serviced. chocolate/water. The service manager was friendly and helpful. I also liked the video of my car being serviced. More

Very helpful and knowledgeable. New dealership is gorgeous and very welcoming, definitely will be coming back! New dealership is gorgeous and very welcoming, definitely will be coming back! More

Everyone was very pleasant, attentive and helpful. Very ood experience. I would recommend to others. Very ood experience. I would recommend to others. More