DePaula Mazda - Service Center
Albany, NY
515 Reviews of DePaula Mazda - Service Center
The staff is always friendly and caring. Beautiful new building. As always, I received great service. Beautiful new building. As always, I received great service. More
The ease of service was far beyond expectations. Service advisor was friendly and very informative. Waiting area was convenient and made time go by fast. Text of video indicating car was ready wa Service advisor was friendly and very informative. Waiting area was convenient and made time go by fast. Text of video indicating car was ready was great. More than satisfactory experience. More
First to new dealership, service representative was great, waiting area was great, was very disappointed that the complimentary car is included with paid service was not done with my first service whic great, waiting area was great, was very disappointed that the complimentary car is included with paid service was not done with my first service which was free More
Service location had moved, which wasn't clearly conveyed in any text reminders. Once I arrived at proper spot, experience was very satisfactory. in any text reminders. Once I arrived at proper spot, experience was very satisfactory. More
I always have the best experience with Mazda and this time was no different! Stephanie and Bill are fantastic. time was no different! Stephanie and Bill are fantastic. More
Lisa was very helpful and knowledgeable when I came for my 20,000 mi pkg to be done. I also mentioned to check battery and told her what was happening. Later she told me I needed a new battery I said no pr my 20,000 mi pkg to be done. I also mentioned to check battery and told her what was happening. Later she told me I needed a new battery I said no problem that is what I thought. Later she told me it was out of stock they would order and call. She called me on Monday and made room for me to come in and have it installed. She is also working on getting me prices on tires for my 2012 Mazda Mitia Special Edition, which I am very particular about. My wife and I have a few Mazda’s from this dealer, and they have always been very helpful. More