DePaula Mazda - Service Center

Great customer service at a new and improved facility. The location is great. The loaner vehicle is a bonus. The location is great. The loaner vehicle is a bonus. More

The service was exceptional, kept me informed as to the progress, were very courteous and my car was returned to me looking better than when I arrived. Thank you! progress, were very courteous and my car was returned to me looking better than when I arrived. Thank you! More

Was not happy that I has to pay $250 for someone to caulk a small area in my back hatch because it leaked. I didn't ask for it to leak and my car start falling apart after buying from depaula a small area in my back hatch because it leaked. I didn't ask for it to leak and my car start falling apart after buying from depaula More

Super easy to make an appointment online! The new facility was neat and very convenient. Everyone I talked to was very nice and I was in and out in no time. Highly recommended!!! The new facility was neat and very convenient. Everyone I talked to was very nice and I was in and out in no time. Highly recommended!!! More

Matthew Wylie is very courteous and willing to schedule and make timely appointments. Matthew is willing to go that extra step .Tom and his staff are most helpful and willing to work with you. This experie and make timely appointments. Matthew is willing to go that extra step .Tom and his staff are most helpful and willing to work with you. This experience has been a pleasure . It’s nice to see DePaulas’ new Mazda dealership doing so well. Thank you Tom Jim Matthew Ricky from Mary Ann Grade More

Pre-certified checks are sometimes skipped at this dealership, (sold me a car with rim severely bent on the inside and loaded with tire weights - resulted in tire deflating ) and unless you’re willing dealership, (sold me a car with rim severely bent on the inside and loaded with tire weights - resulted in tire deflating ) and unless you’re willing to go to the mat, they’ll tell you, “Sorry, but there is nothing we can do for you.” Typical car dealership shenanigans. And avoid a salesman named Frank at all costs. Once he sells you a car, he’s done with you. He’ll blow you off with the classic sleaze ball car salesman line, “I’m in sales and cannot do anything for you now. Call service and they’ll handle it - there’s nothing I can do for you.” I’ll never do business with DePaula again, and tell everyone I know to avoid them like the plague. More

Careful, prompt courteous service. Reasonable charge. Elegant and comfortable facility. All agents I met were helpful. Reasonable charge. Elegant and comfortable facility. All agents I met were helpful. More

A very courteous,knowledgeable and friendly team. They were very friendly. It was a great experience. They were very friendly. It was a great experience. More

Very helpful and on time friendly people. She keep me informed on all details didn't leave me long in waiting room She keep me informed on all details didn't leave me long in waiting room More

I had a very good experience. Very nice facility. Smooth operation. Excellent communication with technicians and great reminders prior to my visit Very nice facility. Smooth operation. Excellent communication with technicians and great reminders prior to my visit More